After full Norton 360 Scan, reboots and stops on a blank screen

  • Thread starter Daniel - Brazil
  • Start date

D

Daniel - Brazil

After running a full Norton 360 Scan it has found 2 risks and fixed them.
Then it asks for rebooting the computer. After reboot it stops at a blank
screen. If I press CTRL+ALT+DEL I can see Vista Menu and select "Task
Manager". In the Task Manager's menu I can choose "Run" and type "explorer".
Then it opens Vista's initial screen and I can start using normally. It seems
everything goes well with the reboot, and just the screen is not displayed.
I can use Vista normally after typing "explorer", and if I restart the
computer, the problem happens over and over.
 
Ad

Advertisements

P

Peter Foldes

Norton strikes again. Go and check and see what did Norton remove. It probably removed a line that is needed. Get rid of that awful Norton(Symantec) product
 
D

Daniel - Brazil

I will do it later :)

But do you have any idea about what possibly happened?
Or... how do I get this info about what Norton has removed?

Thanks
 
P

Peter Foldes

Did you set the options in Norton to send these bad files it finds to quarantine or did you set it to remove/delete. Check the quarantine folder if in there by any chance
 
D

DarkSentinel

Daniel - Brazil said:
After running a full Norton 360 Scan it has found 2 risks and fixed them.
Then it asks for rebooting the computer. After reboot it stops at a blank
screen. If I press CTRL+ALT+DEL I can see Vista Menu and select "Task
Manager". In the Task Manager's menu I can choose "Run" and type
"explorer".
Then it opens Vista's initial screen and I can start using normally. It
seems
everything goes well with the reboot, and just the screen is not
displayed.
I can use Vista normally after typing "explorer", and if I restart the
computer, the problem happens over and over.

Get rid of 360. I blasted it in my blog. Turned my fiancé's XP machine into
a total pig. Here's something else to read...

http://www.computerworld.com/comments/node/9030667

I'm currently running Norton Internet Security, which isn't too bad overall.
It shipped on my system, so I'm giving it a shot. Kaspersky isn't too bad
either.
 
Ad

Advertisements

T

Titus Pullo

DarkSentinel said:
I'm currently running Norton Internet Security, which isn't too bad
overall. It shipped on my system, so I'm giving it a shot. Kaspersky isn't
too bad either.

I heard bad things about Norton so I deleted it from my ThinkPad as soon as
I got it. I a running Windows Live One Care and it seems to be doing a very
good job.
 
Ad

Advertisements

D

DarkSentinel

Titus Pullo said:
I heard bad things about Norton so I deleted it from my ThinkPad as soon
as I got it. I a running Windows Live One Care and it seems to be doing a
very good job.

As long as you aren't using 360 you're good. As with anything, there are
good products out there. NIS is fast on my system. Kaspersky was fast on my
fiancé's XP machine. As was Charter's Security Suite(F-Prot based). I didn't
like the interface on the F-Prot however, and killed it. Again, I'll
re-iterate what I always say. Use what works best for YOU.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top