XP SP2 - Won't shut down

[Angie]

I installed XP SP2 and everything seems to be working
fine. EXCEPT when I go to shut down. Windows hangs on
the "shutting down the computer" screen and locks up
there. It doesn't shut down. I've searched for answers
all over Microsoft and can't find anything. Any ideas?

 

[Kaylene aka Taurarian]

http://www.michna.com/kb/WxSP2.htm#Boot_or_shutdown_problems_after_Service_Pack_2_installation
Boot or shutdown problems after Service Pack 2 installation

 

[Angie]

Any other suggestions? None of those suggestions solved
the problem (except uninstalling SP2). I don't want to
go that far yet until I've exhausted all avenues.

 

[Kaylene aka Taurarian]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

 

[avro85]

Hello, after reviewing more than one forum and hearing that my shutdown problem could be software or hardware recently installed, I tried disabling a newer sound card I installed that has a digital output. Sure enough it was my sound card blocking windows from shutting down. It is a Dynex dx-sc51 $30 from a local Retailer. I just live with resetting it by using the button. After all my clean up with spyware and registry settings my pc runs well even with the shutdown problem. It would shutdown during the "Windows is shutting down" phase. I may relocate the sound card to another PCI Slot. I still prefer the digital sound to analog so I will keep it turned on and deal with the shut down issue. Hope that helps someone. I put enough time into it.