Windows XP will not shut down

[It Wuznie Me]

When I shut down my computer, it locks at the screen that says Windows
is shutting down. After I wait several minutes, I then shut the
computer down at the main switch.

I hope this is the right forum for this computer semi-literate to ask
this question.

Best regards,

 

[TaurArian]

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/kb/308029

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
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Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| When I shut down my computer, it locks at the screen that says Windows
| is shutting down. After I wait several minutes, I then shut the
| computer down at the main switch.
|
| I hope this is the right forum for this computer semi-literate to ask
| this question.
|
| Best regards,

 

[Andrew E.]

You have a service that is unresponsive,however,to get xp to shutdown or
restart,go to run,type:regedit In regedit,expand:HKEY_CURRENT_USER/
controlpanel/desktop/L.click autoendtasks.Go to edit,modify,set to 1 from 0
close out regedit.For troubleshooting the cause of the problem(s),open event
viewer & get details.

 

[Gerry]

This suggestion may help. Download and install the User Profile Hive
Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

Using a Reset button is less traumatic for the computer that the Power
button.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[It Wuznie Me]

This suggestion may help. Download and install the User Profile Hive
Cleanup Service
Download details: User Profile Hive Cleanup Servicehttp://snipurl.com/5b61

UPHClean v1.5e readme.txthttp://snipurl.com/ko8m

Using a Reset button is less traumatic for the computer that the Power
button.

--

Hope  this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Thanks for the help. That appears to have worked. For future reference, where do I find the reset button?
Thanks,

 

[TaurArian]

This suggestion may help. Download and install the User Profile Hive
Cleanup Service
Download details: User Profile Hive Cleanup Servicehttp://snipurl.com/5b61

UPHClean v1.5e readme.txthttp://snipurl.com/ko8m

Using a Reset button is less traumatic for the computer that the Power
button.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Thanks for the help. That appears to have worked. For future reference, where do I find
the reset button?

Thanks,

Usually located on the computer box, most likely under the "power button" there's a small
one.