XP SP2 will not install

[Guest]

Running XP Home Edition. I run SP2 setup. It does it's inspections and the
last text I see displayed before it gives me "an internal error occured" is
'checking product ID.' I checked the numerical product ID and it does not
match those as listed as Pirated. This computer has several issues and really
should be reloaded, but the user has 'misplaced' the CD's that came with the
system. Below is the latest attempt at running SP2 according to my
svcpack.log. Anything stand out to anyone else?
svcpack.log:
4.578:
================================================================================
4.578: 2005/07/26 15:28:52.250 (local)
4.578: c:\686eeef5900a09c58a\i386\update\update.exe (version 5.5.1005.0)
4.609: Service Pack started with following command line:
5.062: Return Value From OnACPower = 1
5.062: OnACPower returned value( 0x1 ) which is Equal To 0x1
5.062: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
5.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
5.062: First Condition in A6Block.Section Succeeded
5.062: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
20.843: DoInstallation: CleanPFR failed: 0x2
20.890: SetProductTypes: InfProductBuildType=BuildType.IC
20.937: SetAltOsLoaderPath: No section uses DirId 65701; done.
21.796: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
21.828: DoInstallation: FetchSourceURL for
c:\686eeef5900a09c58a\i386\update\update.inf failed
22.671: DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
22.671: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
36.734: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName
failed :0x2
36.750: Conditional load of section WindowsMessenger.Condition succeeded
96.812: BuildCabinetManifest: update.url absent
96.859: Starting AnalyzeComponents
96.875: AnalyzePhaseZero used 16 ticks
96.875: No c:\686eeef5900a09c58a\i386\update\updtblk.inf file.
103.531:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_81\3&172E68DD&0&F0
103.921:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
104.390:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_24C3&SUBSYS_01601028&REV_01\3&172E68DD&0&FB
106.328:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
trusts inf c:\windows\inf\oem1.inf of device
PCI\VEN_8086&DEV_24CB&SUBSYS_01601028&REV_01\3&172E68DD&0&F9
106.765:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT
trusts inf c:\windows\inf\oem2.inf of device
PCI\VEN_8086&DEV_2560&SUBSYS_00000000&REV_01\3&172E68DD&0&00
112.156: SetupVerifyInfFile failed with error 0x490 for oem24.inf of device
ROOT\SYSTEM\0002
121.593: OEM file scan used 24718 ticks
152.312: AnalyzePhaseOne: used 55437 ticks
152.312: AnalyzeComponents: Hotpatch analysis disabled; skipping.
152.312: AnalyzeComponents: Hotpatching is disabled.
152.312: Persisted hotfix directory is missing.
152.312: FindFirstFile c:\windows\$hf_mig$\*.*
152.312: Error getting find handle for c:\windows\$hf_mig$\*.*
158.343: AnalyzePhaseTwo used 6031 ticks
158.343: AnalyzePhaseThree used 0 ticks
158.343: AnalyzePhaseFive used 0 ticks
158.625: AnalyzePhaseSix used 282 ticks
160.203: Trying CheckVLKForBlock again
160.781: Error: CheckVLKForBlock failed
160.781: Inventory complete: ReturnStatus=536741199, 138953 ticks
160.781: Num Ticks for invent : 138953
169.328: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
169.328: DoInstallation: Failed to unregistering spuninst.exe for recovery.
169.375: An internal error occurred.
480.343: Message displayed to the user: An internal error occurred.
480.343: User Input: OK
480.343: Service Pack 2 installation did not complete.
499.296: Message displayed to the user: Service Pack 2 installation did not
complete.
499.296: User Input: OK
499.296: Update.exe extended error code = 0x1ffe054f
499.296: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

 

[pcbutts1]

You have spyware. Format and reinstall.


--

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- (e-mail address removed)

Running XP Home Edition. I run SP2 setup. It does it's inspections
and the last text I see displayed before it gives me "an internal
error occured" is 'checking product ID.' I checked the numerical
product ID and it does not match those as listed as Pirated. This
computer has several issues and really should be reloaded, but the
user has 'misplaced' the CD's that came with the system. Below is the
latest attempt at running SP2 according to my svcpack.log. Anything
stand out to anyone else?
svcpack.log:
4.578:
================================================================================
4.578: 2005/07/26 15:28:52.250 (local)
4.578: c:\686eeef5900a09c58a\i386\update\update.exe (version
5.5.1005.0)
4.609: Service Pack started with following command line:
5.062: Return Value From OnACPower = 1
5.062: OnACPower returned value( 0x1 ) which is Equal To 0x1
5.062: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
5.062:
SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
5.062: First Condition in A6Block.Section Succeeded
5.062: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
20.843: DoInstallation: CleanPFR failed: 0x2
20.890: SetProductTypes: InfProductBuildType=BuildType.IC
20.937: SetAltOsLoaderPath: No section uses DirId 65701; done.
21.796: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
21.828: DoInstallation: FetchSourceURL for
c:\686eeef5900a09c58a\i386\update\update.inf failed
22.671: DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found:
0x3
22.671: CreateUninstall = 1,Directory =
C:\WINDOWS\$NtServicePackUninstall$
36.734: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
36.750: Conditional load of section WindowsMessenger.Condition
succeeded
96.812: BuildCabinetManifest: update.url absent
96.859: Starting AnalyzeComponents
96.875: AnalyzePhaseZero used 16 ticks
96.875: No c:\686eeef5900a09c58a\i386\update\updtblk.inf file.
103.531:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_81\3&172E68DD&0&F0
103.921:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_24C0&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
104.390:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem0.CAT
trusts inf c:\windows\inf\oem0.inf of device
PCI\VEN_8086&DEV_24C3&SUBSYS_01601028&REV_01\3&172E68DD&0&FB
106.328:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem1.CAT
trusts inf c:\windows\inf\oem1.inf of device
PCI\VEN_8086&DEV_24CB&SUBSYS_01601028&REV_01\3&172E68DD&0&F9
106.765:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT
trusts inf c:\windows\inf\oem2.inf of device
PCI\VEN_8086&DEV_2560&SUBSYS_00000000&REV_01\3&172E68DD&0&00
112.156: SetupVerifyInfFile failed with error 0x490 for oem24.inf of
device ROOT\SYSTEM\0002
121.593: OEM file scan used 24718 ticks
152.312: AnalyzePhaseOne: used 55437 ticks
152.312: AnalyzeComponents: Hotpatch analysis disabled; skipping.
152.312: AnalyzeComponents: Hotpatching is disabled.
152.312: Persisted hotfix directory is missing.
152.312: FindFirstFile c:\windows\$hf_mig$\*.*
152.312: Error getting find handle for c:\windows\$hf_mig$\*.*
158.343: AnalyzePhaseTwo used 6031 ticks
158.343: AnalyzePhaseThree used 0 ticks
158.343: AnalyzePhaseFive used 0 ticks
158.625: AnalyzePhaseSix used 282 ticks
160.203: Trying CheckVLKForBlock again
160.781: Error: CheckVLKForBlock failed
160.781: Inventory complete: ReturnStatus=536741199, 138953 ticks
160.781: Num Ticks for invent : 138953
169.328: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
169.328: DoInstallation: Failed to unregistering spuninst.exe for
recovery. 169.375: An internal error occurred.
480.343: Message displayed to the user: An internal error occurred.
480.343: User Input: OK
480.343: Service Pack 2 installation did not complete.
499.296: Message displayed to the user: Service Pack 2 installation
did not complete.
499.296: User Input: OK
499.296: Update.exe extended error code = 0x1ffe054f
499.296: Update.exe return code was masked to 0x643 for MSI custom
action compliance.

--

 

[Rock]

Running XP Home Edition. I run SP2 setup. It does it's inspections and the
last text I see displayed before it gives me "an internal error occured" is
'checking product ID.' I checked the numerical product ID and it does not
match those as listed as Pirated. This computer has several issues and really
should be reloaded, but the user has 'misplaced' the CD's that came with the
system. Below is the latest attempt at running SP2 according to my
svcpack.log. Anything stand out to anyone else?
svcpack.log:

<snip>

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Free Technical Support for SP2
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=18&y=6&c1=509&gprid=6794&

 

[Guest]

Thx Rock. However, believe it or not I did my research and eliminated
everything you linked as a possible solution/issue. For sake of time and
space I chose not to post every detail. I suppose I will just submit this to
SP2 technical support.

 

[Rock]

Thx Rock. However, believe it or not I did my research and eliminated
everything you linked as a possible solution/issue. For sake of time and
space I chose not to post every detail. I suppose I will just submit this to
SP2 technical support.

Ok good luck.

 

[Guest]

do you have sp1 installed because that can sometimes be the problem?!?

 

[Rock]

do you have sp1 installed because that can sometimes be the problem?!?

What? SP1 installed can be a problem when trying to update to SP2?
Nonsense.

 

[Ken Blake]

In

do you have sp1 installed because that can sometimes be the
problem?!?

Nonsense! That's completely false. The majority of people who
have installed SP2 installed it over SP1 without a problem.