XP SP2 to SP3 Install Issue

[Several Login attempt]

Hi
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004
1910.203: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ntprint.cat with error 0x80092004
1925.453: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat
with error 0x80092004
1925.641: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5inf.cat with error 0x80092004
1930.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004
1930.922: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\mstsweb.cat with error 0x80092004
1931.266: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat
with error 0x80092004
1931.297: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ims.cat with error 0x80092004
1932.047: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat
with error 0x80092004
1932.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\msmsgs.cat with error 0x80092004
1932.672: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat
with error 0x80092004
1933.422: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5.cat with error 0x80092004
1945.703: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat
with error 0x80092004

help me out to solve.
Rajaguru

 

[Thee Chicago Wolf]

Hi

i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat with error 0x80092004
1910.203: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ntprint.cat with error 0x80092004
1925.453: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5inf.cat
with error 0x80092004
1925.641: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5inf.cat with error 0x80092004
1930.891: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\mstsweb.cat with error 0x80092004
1930.922: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\mstsweb.cat with error 0x80092004
1931.266: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ims.cat
with error 0x80092004
1931.297: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\ims.cat with error 0x80092004
1932.047: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msmsgs.cat
with error 0x80092004
1932.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\msmsgs.cat with error 0x80092004
1932.672: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\nt5.cat
with error 0x80092004
1933.422: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\nt5.cat with error 0x80092004
1945.703: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\fp4.cat
with error 0x80092004

help me out to solve.
Rajaguru

Did you read the following KB article for tips?
http://support.microsoft.com/kb/949377

- Thee Chicago Wolf

 

[PA Bear [MS MVP]]

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1
with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004

<snip>

 

[Several Login attempt]

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services & failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install (like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to install
SP3 without
reinstall OS.
Rajaguru

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service Pack 1
with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004

<snip>

 

[PA Bear [MS MVP]]

1) disabled "windows Firewall" & "Antivirus software" Services & failed.

NEVER connect the machine to the internet without a firewall! If you don't
have a third-party firewall installed, never disable the Windows Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services & failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install (like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to
install
SP3 without
reinstall OS.
Rajaguru

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
Pack
1 with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004

<snip>

 

[Bob B]

What is your error message ?

1) disabled "windows Firewall" & "Antivirus software" Services & failed.

NEVER connect the machine to the internet without a firewall! If you
don't have a third-party firewall installed, never disable the Windows
Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services & failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install
(like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to
install
SP3 without
reinstall OS.
Rajaguru

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
Pack
1 with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004
<snip>

 

[PA Bear [MS MVP]]

Why are you replying to my post?

What is your error message ?

1) disabled "windows Firewall" & "Antivirus software" Services &
failed.

NEVER connect the machine to the internet without a firewall! If you
don't have a third-party firewall installed, never disable the Windows
Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services &
failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install
(like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to
install
SP3 without
reinstall OS.
Rajaguru

:
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
Pack
1 with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004
<snip>

 

[Several Login attempt]

The software firewall of Trend micro Client / Server security is disable
first & tried.
Next Windows firewall service Disabled & tried.
FYI, No internet connection is available in any of the client machines.
Only one machine is giving so much of trouble to install out of 30 client
machines.

1) disabled "windows Firewall" & "Antivirus software" Services & failed.

NEVER connect the machine to the internet without a firewall! If you don't
have a third-party firewall installed, never disable the Windows Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services & failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install (like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to
install
SP3 without
reinstall OS.
Rajaguru

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
Pack
1 with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004
<snip>

 

[PA Bear [MS MVP]]

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

The software firewall of Trend micro Client / Server security is disable
first & tried.
Next Windows firewall service Disabled & tried.
FYI, No internet connection is available in any of the client machines.
Only one machine is giving so much of trouble to install out of 30 client
machines.

1) disabled "windows Firewall" & "Antivirus software" Services &
failed.

NEVER connect the machine to the internet without a firewall! If you
don't
have a third-party firewall installed, never disable the Windows
Firewall.

What "Antivirus software" is installed (e.g., Norton AntiVirus 2008; AVG
Free 8.0)?

The above notwithstanding, see this KB article:

You cannot install some updates or programs:
http://support.microsoft.com/kb/822798

If the problem persists:

=> The computer might be infected with hijackware (e.g.,
Vundo/ZLOB/SDBot-variant, all protected by a rootkit).

=> Avail yourself of the free WinXP SP3 support.
--
~PA Bear

Hi
I tried the following steps.
1) disabled "windows Firewall" & "Antivirus software" Services &
failed.
2) Cleared the temp files & failed.
3) SP2 un-install & Re-installed. (Its OK)
4) Checked in the eventvwr, any hardware issue preventing to install
(like
HDD) & failed.
Tried all possibilities to install SP3 & but failed. Help me out to
install
SP3 without
reinstall OS.
Rajaguru

:
What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party
firewall
(if any)? Were any of these applications running when you attempted to
install SP3?

[FAQ: Upgrading to Windows XP Service Pack 3 or Windows Vista Service
Pack
1 with your Norton 2008 product installed
http://solutions.symantec.com/sdcco...4041-abac-882faf8d365f&docid=20080530144453EN]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Several Login attempt wrote:
i can not able to install XP SP3 in one of my client machine.
i gone thru the svcpack.log & gives so many errors.
The error log is:

1296.094: Copied file: c:\windows\ServicePackFiles\i386\asferror.dll
1313.672: Copied file: c:\windows\ServicePackFiles\i386\error.js
1530.437: DoInstallation: ApplyAdminSystemAclsRecursive for
c:\windows\$hf_mig$\Service Pack 2 failed; error=0x00000003
1910.062: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat
with error 0x80092004 1910.203: GetCatVersion: Failed to retrieve
version
information from
C:\WINDOWS\ntprint.cat with error 0x80092004
<snip>