XP SP2 update crashed computer

[Guest]

Hello,
I installe dthe SP2 udate, it said there was an error, installing, and
would uninstall, while it was uninstalling, I got the blue screen, my
daughter shut the computer off. Now we can't evern get into it. I checked the
website and I followed the instructions on disabling the auto shut down on
error, but I still can't get into the computer not even in safe mode. Help !

 

[Andre Da Costa]

Can you go into Safe Mode?
http://support.microsoft.com/default.aspx?kbid=315222

use the Windows XP recovery console to boot the system and then accessing
the "%windir%\$NtServicePackUninstall$\spuninst" folder.
Once in the folder, engineers had to rename "spuninst.txt" to "spuninst.bat"
and execute the batch command "batch spuninst.bat." When that process was
completed, a rollback of the Service Pack file should have occurred. That
didn't happen. So the batch file had to be executed a second time, and then
access to Windows XP was restored--but with some caveats. Once back in the
Windows operating system, Test Center engineers had to open the registry and
set "HKLM\System\CurrentControlSet\Services\RpcSs\ObjectName" to
"LocalSystem." Next, engineers executed the
"windir%\$NtServicePackUninstall$\spuninst\spuninst.exe," which prompted
additional rollback changes to the registry.

Use the recovery Console:

http://www.wown.com/j_helmig/wxprcons.htm

 

[Guest]

Thanks...I tried Safe Mode, I tried disable auto shut down, I tried VGA mode,
and all others when you press F8.

 

[Colin Barnhorst]

There is now an SP2 chat at
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

 

[S.Sengupta]

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/default.aspx?kbid=875350

regards,
ssg MS-MVP
pronetworks.org