XP SP2 stopped Verizon DSL from connecting

[Joe Rauscher]

After installing the XP service pack 2 I could not connect
to my Verizon DSL connection and therefore no internet
access. I had to do a system restore to get my internet
access back. What happend? How can I allow the service
pack to run without loosing by DSL connection?

 

[vize]

I have the exact same problem (verizon DSL, no internet access after
sp2 installation). Did you figure out a solution?

 

[Guest]

another one - same exact problem - I just got rid of SP2 -
using restore point. now I'm using Netscape until
Microsoft gets their act together!

- dwainla

-----Original Message-----
I have the exact same problem (verizon DSL, no internet access after
sp2 installation). Did you figure out a solution?





"Joe Rauscher" <[email protected]>

wrote in message [email protected]>...

 

[FrankV]

I have Verizon DSL also. The problem is sometimes it flips you to Local Area
Connection from the default Broadband Connection. I know because I am
getting the same. Right click on the connect button in the task bar and then
status>details. If you see some of the values are blank then that is what
has happened. Close the connection, then start>control panel>network
connection. Change the default back to the correct one and you should be
able to connect correctly now. It talks a little playing around to find the
correct procedure and it didn't happen to me for the last few hours so I may
not be 100% correct in the procedure but it is close.

Frank

 

[jduser]

Joe, I had an identical problem, but found that calling the 800 for Verizon
technical support resolved the matter. True, not all of their tech support
people are brilliant, but by simply keeping the issue open and calling back
on it you will get someone able to walk you through the problem successfully
in all probability. Loading SP2 can make the Verizon DSL install process
SLOWER when the SP2 security settings are properly set, but won't prevent it
completely if the firewall is correctly set, I was told, and found it true.