XP Sp2 Installation Failure

[mtp1274]

I am trying to upgrade a desktop in a Corp. network
environment and keep receiving the following error. BTW I
am Domain Admin so my account is not the problem. I also
tried under the Local Admin account. This is also the only
machine, so far, that has had a problem with the SP2
upgrade.

Event Type: Error
Event Source: NtServicePack
Event Category: None
Event ID: 4373
Date: 9/14/2004
Time: 2:14:12 PM
User: XXXXXXX
Computer: XXXXXXX
Description:
Windows XP Service Pack 2 installation failed.
Access is denied.


Of course there is no information from MS on that Event ID
error. I XXXXX'd out the User/Computer. Any other problems
or solutions for this??? Thanks in advance.

 

[Carey Frisch [MVP]]

You receive an "Access is denied" error message when you try to install Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;873148&Product=windowsxpsp2

Troubleshooting SP2 for Windows XP
http://www.michna.com/kb/WxSP2.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------

:

| I am trying to upgrade a desktop in a Corp. network
| environment and keep receiving the following error. BTW I
| am Domain Admin so my account is not the problem. I also
| tried under the Local Admin account. This is also the only
| machine, so far, that has had a problem with the SP2
| upgrade.
|
| Event Type: Error
| Event Source: NtServicePack
| Event Category: None
| Event ID: 4373
| Date: 9/14/2004
| Time: 2:14:12 PM
| User: XXXXXXX
| Computer: XXXXXXX
| Description:
| Windows XP Service Pack 2 installation failed.
| Access is denied.
|
|
| Of course there is no information from MS on that Event ID
| error. I XXXXX'd out the User/Computer. Any other problems
| or solutions for this??? Thanks in advance.

 

[Torgeir Bakken \(MVP\)]

I am trying to upgrade a desktop in a Corp. network
environment and keep receiving the following error. BTW I
am Domain Admin so my account is not the problem. I also
tried under the Local Admin account. This is also the only
machine, so far, that has had a problem with the SP2
upgrade.

Event Type: Error
Event Source: NtServicePack
Event Category: None
Event ID: 4373
Date: 9/14/2004
Time: 2:14:12 PM
User: XXXXXXX
Computer: XXXXXXX
Description:
Windows XP Service Pack 2 installation failed.
Access is denied.


Of course there is no information from MS on that Event ID
error. I XXXXX'd out the User/Computer. Any other problems
or solutions for this??? Thanks in advance.

Hi

It might be a registry access issue.

See the the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

 

[mtp1274]

I have to say I am impressed. That was the fastest
response I've ever gotten for a posting. I will check out
the info and see if it works. Thanks!!