xp shutting down

[Guest]

Every so often when I m starting an application windows shuts down and
restarts.Then an error message comes up telling me windows has overcome a
system malfuntion and to send to microsoft. What is problem and the fix

 

[Will Denny]

Hi

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup and
Recovery and disable 'Automatically restart'. Next time your PC reboots,
you should see a Blue Screen. Could you please post the Stop Code from the
BSOD?

Also, please have a look in the Event Viewer to see if any entries there may
refer to the problem.

 

[Kelly]

Hi Tom,

Which program and why every so often? The same program or only during
certain times, which other programs are running in the background, what else
is going on, etc???

In the meantime:

Windows XP Startup Programs Tracker
http://www.kellys-korner-xp.com/xp_u.htm#xp_util

By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:

Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.


--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Dan]

Hi,
I have the same problem with a PIII 800 Mhz with 512 Mo. and since few days
it reboot by itself,
but if I have a music playing in a loop, the pc works great

What can I do?

Thanks

 

[Will Denny]

Hi

Can you please post the Stop Code from a BSOD? With that someone may be
able to point you in the right direction.

 

[Dan]

That is the problem not BSOD at all, or any message only a black screen and
the pc reboot, like I have pushed the reset botton

--

 

[Will Denny]

Hi

Have a look in the Event Viewer to see if any entries there may point to the
problem:

From Start>Run type

eventvwr.msc

then expand the options in the left column and look for any error messages.
The Source and Event number could be useful.