XP Service Pack 2

G

Guest

Ever since SP2 was released I have tried downloading it but each time I do
when my computer restarts is always starts in safe mode and the only way I
can get out of safe mode is to delete the SP2 from Add/Remove programs.
Now the latest Service pack is out ( 3 ) with the windows genuine
notification icon in the taskbar and it keeps * reminding * me that my
computer is no longer secure because I don't have SP2.
Is there any way to get the SP2 update without my computer going back into
safe mode ?
Any help would be greatly appreciated.

Thanks,
Mac
 
K

Ken Blake, MVP

Mac said:
Ever since SP2 was released I have tried downloading it but each time
I do when my computer restarts is always starts in safe mode and the
only way I can get out of safe mode is to delete the SP2 from
Add/Remove programs. Now the latest Service pack is out ( 3 ) with
the windows genuine notification icon in the taskbar and it keeps *
reminding * me that my computer is no longer secure because I don't
have SP2.
Is there any way to get the SP2 update without my computer going back
into safe mode ?
Any help would be greatly appreciated.


From what information you've provided, I can't tell you why you are having
the SP2 problems you are, but I *can* tell you that there is not yet an SP3.
SP2 is the latest Windows XP Service Pack.
 
G

Guest

I would check and see if all the hardware and software you have installed is
XP-compatible -- maybe you have old drivers or software which are causing
conflicts with SP2. Other than that, sounds like you should give Microsoft a
call to get this resolved.

Best Wishes,
Kurosh
 
G

Guest

Thanks for your reply... as for SP3 it is out, because I just downloaded
it through my windows update the exact updates were listed as this : Windows
Genuine Advantage Notifications ( that was update #1 ) and Windows XP Service
Pack 3 ( that was update #2 ) I downloaded both successfully and now have a
little star shaped icon in my taskbar by the clock and that is where the
notification came from that said my version of windows is no longer secure.
So SP3 must be out because it came from microsoft and I have it downloaded
 
K

Ken Blake, MVP

Mac said:
Thanks for your reply... as for SP3 it is out, because I just
downloaded it through my windows update the exact updates were
listed as this : Windows Genuine Advantage Notifications ( that was
update #1 ) and Windows XP Service Pack 3 ( that was update #2 ) I
downloaded both successfully and now have a little star shaped icon
in my taskbar by the clock and that is where the notification came
from that said my version of windows is no longer secure. So SP3 must
be out because it came from microsoft and I have it downloaded on my
computer... I don't know what else to say.


I can assure you that you are wrong. Windows XP Service Pack 3 is *not* out,
and is tentatively planned for the first half of next year.

Undoubtedly you downloaded something other than what you think you
did--perhaps *Office* XP SP3.
 
G

Guest

It's definitely not Windows XP SP3, as was mentioned. You can find out what
exactly you downloaded and installed by going to the Windows Update site
("Tools" menu in IE, then "Windows Update" link), and clicking on the link
that gives you your update history (left-hand side).

The star (and notification that you're not secure) is probably related to
the Windows Genuine Advantage update.

Best Wishes,
Kurosh
 
S

Shenan Stanley

Mac said:
Ever since SP2 was released I have tried downloading it but each
time I do when my computer restarts is always starts in safe mode
and the only way I can get out of safe mode is to delete the SP2
from Add/Remove programs. Now the latest Service pack is out ( 3 )
with the windows genuine notification icon in the taskbar and it
keeps * reminding * me that my computer is no longer secure because
I don't have SP2.
Is there any way to get the SP2 update without my computer going
back into safe mode ?
Any help would be greatly appreciated.

From what information you've provided, I can't tell you why you are
having the SP2 problems you are, but I *can* tell you that there is
not yet an SP3. SP2 is the latest Windows XP Service Pack.
Thanks for your reply... as for SP3 it is out, because I just
downloaded it through my windows update the exact updates were
listed as this : Windows Genuine Advantage Notifications ( that was
update #1 ) and Windows XP Service Pack 3 ( that was update #2 ) I
downloaded both successfully and now have a little star shaped icon
in my taskbar by the clock and that is where the notification came
from that said my version of windows is no longer secure. So SP3
must be out because it came from microsoft and I have it downloaded
on my computer... I don't know what else to say.

You can say that your 'windows update' is some bastardized hack version
getting updates from who knows which hackers house and using your computer
as who knows what kind of base to do whatever kind of havoc.

SP3 for Windows XP (the operating system) does not exist. SP3 exists for
other (older) operating systems and for Microsoft Office suites. It does
not exist for any Windows XP or Windows 2003 line. SP2 is the farthest
either of those lines go. There are CLAIMS of SP3 for Windows XP out there
on some pretty 'whacked-out' sites who have been claiming SP3 would be out
soon for over a year now. Microsoft posts a pretty clear schedule on their
website and SP3 for Windows XP is slated for the beginning of next year -
MAYBE.

http://www.microsoft.com/windows/lifecycle/servicepacks.mspx
(Updated on March 28, 2007)

Windows XP does not have a Service Pack 3.
Windows 2000 has a Service Pack 3 - but that is not the latest for it.
Windows NT does too - but that is way old.
Office 2003 does not have a Service Pack 3.
Office XP does have a Service Pack 3.
Office 2000 does have a Service Pack 3.
Office 95/97 do not have a Service Pack 3 I am aware of.

If you meant...

Windows 2000 (for whatever reason):
http://download.microsoft.com/download/win2000platform/SP/SP3/NT5/EN-US/W2Ksp3.exe

Windows NT (for whatever reason):
http://www.microsoft.com/downloads/...A5-1086-4DE9-AE38-C1ED6DE86B9A&displaylang=en

Office XP:
http://www.microsoft.com/downloads/...FD-6F69-4289-8BD1-EB966BCDFB5E&displaylang=en

Office 2000:
http://www.microsoft.com/downloads/...70-47D0-4306-9FA4-8E92D36332FE&displaylang=en

My bet - you misread and got Office XP SP3. It's the only thing that makes
actual and realistic sense and you would not be the first to make that
mistake.

As for the problems you are having with SP2 for Windows XP....

1) Make sure you have the latest system BIOS for your motherboard. It is a
risk - flashing your motherboard BIOS - but for a few systems (older) - it
is a necessity to support SP2.

2) Make sure you have the latest hardware drivers installed for all of your
hardware. You *will* have to visit the web page for each hardware component
manufacturer in order to accomplish this task in most cases.

a) Download and install Belarc Advisor onto the Windows XP
machine. Use it to get a list of hardware from the
machine. Print it if you like. http://www.belarc.com/

b) Using the list of hardware you obtained - visit the hardware
manufacturer(s) web page(s) and download the software
drivers for each of the components.

If it is a "vendor" computer (Dell, HP, IBM, Gateway, etc..) -
simply visit the vendor's page and go to the
support/downloads for the particular model and download
all hardware drivers.

If it is a piece-meal computer, take the Belarc list and visit
each manufacturer's web page. Be sure - at a minimum - to
obtain the motherboard chipset drivers, the hard drive
controller card drivers, the video card drivers, the modem
drivers, the network card drivers and the sound card drivers.

3) Ensure you have updated all of your software with their latest patches.
I know MANY products that have patches to allow their software to function
properly once SP2 is installed. Some older versions of EndNote come to
mind - but only because I recently had to assist someone with issues on that
one.

4) Once your hardware drivers and software applications have been updated to
their latest - you should concern yourself with the cleanup of the machine.
Things like spyware/adware and viruses/trojans can cause havoc with SP2 -
not to mention - they're bad. Tips 9 & 10 in the list of tips below should
help with that. You should also cleanup other things - check your hard disk
drive for errors, uninstall unnecessary programs, stop unneeded services,
slear up space and schedule an extra-backup for your system. It would not
be a bad idea to completely clear out your system restore points, reboot and
create a new restore point manually as well - as sometimes the system
restore points do not work as advertised and haveing a fresh one after a
good cleanup is always a good idea. If you have access to it - even doing a
complete image of your system with an application like
TrueImage/Ghost/BootItNG is not a bad idea. The tips below - if you go
through them all except for the SP2 installation for Windows XP - should
actually get your system ready for just about anything *and* probably make
it more stable as a bonus.

Good Luck.
Might Consider Printing This Post.

TIPS:

Microsoft has these suggestions for Protecting your computer from the
various things that could happen to you/it:

Protect your PC
http://www.microsoft.com/athome/security/

Outfitting a new computer for the Net
http://www.microsoft.com/athome/security/update/newcomputer.mspx

Getting started with a new PC
http://www.microsoft.com/athome/moredone/yournewpc.mspx

Although those tips are fantastic, there are many things you should
know above and beyond that. Below I have detailed out many tips
that can not only help you clean-up a problem PC but keep it clean,
secure and running at its best.

I know this text can seem intimidating - it is quite long and a lot
to take in for a novice - however I can assure you that one trip
through this list and you will understand your computer and the
options available to you for protecting your data much better -
and that the next time you go through these steps, the time it
takes will be greatly reduced.

Let's take the cleanup of your computer step-by-step.
Yes, it will take up some of your time - but consider what you use
your computer for and how much you would dislike it if all of your
stuff on your computer went away because you did not "feel like"
performing some simple maintenance tasks - think of it like taking
out your garbage, collecting and sorting your postal mail, paying
your bills on time, etc.

I'll mainly work around Windows XP, as that is what the bulk of this
document is about; however, here is some places for you poor souls
still stuck in Windows 98/ME where you can get information on
maintaining your system:

Windows 98 and 'Maintaining Your Computer':
http://www.microsoft.com/windows98/usingwindows/maintaining/

Windows ME Computer Health:
http://www.microsoft.com/windowsME/using/computerhealth/articles/

Pay close attention to the sections:
(in order)
- Clean up your hard disk
- Check for errors by running ScanDisk
- Defragment your hard disk
- Roll back the clock with System Restore


Also - now is a good time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )


Now, let's go through some maintenance first that should only have to be
done once (mostly):

Tip (1):
Locate all of the software you have installed on your computer.
(the installation media - CDs, downloaded files, etc)
Collect these CDs and files together in a central and safe
place along with their CD keys and such. Make backups of these
installation media sets using your favorite copying method (CD/DVD Burner
and application, Disk copier, etc.) You'll be glad to know that if you
have a CD/DVD burner, you may be able to use a free application to make a
duplicate copy of your CDs. One such application is ISORecorder:

ISORecorder page (with general instructions on use):
http://isorecorder.alexfeinman.com/isorecorder.htm

More full function applications (free) for CD/DVD burning would be:

CDBurnerXP Pro
http://www.cdburnerxp.se/

DeepBurner Free
http://www.deepburner.com/

ImgBurn (burn ISO images)
http://www.imgburn.com/

Final Burner
http://www.protectedsoft.com/products.php

Another Option would be to search the web with Pricewatch.com or
Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.

Ahead Nero
http://www.nero.com/

Roxio Easy Media Creator
http://www.roxio.com/

Tip (2):
Empty your Temporary Internet Files and shrink the size it stores to a
size between 128MB and 512MB..

- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section, do the
following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the "Amount of disk space to use:" to
something between 128MB and 512MB. (Betting it is MUCH larger right
now.)
- Click OK.
- Click on "Delete Files" and select to "Delete all offline contents"
(the checkbox) and click OK. (If you had a LOT, this could take 2-10
minutes or more.)
- Once it is done, click OK, close Internet Explorer, re-open Internet
Explorer.

Tip (3):
If things are running a bit sluggish and/or you have an older system
(1.5GHz or less and 256MB RAM or less) then you may want to look into
tweaking the performance by turning off some of the 'resource hogging'
Windows XP "prettifications". The fastest method is:

Control Panel --> System --> Advanced tab --> Performance section,
Settings button. Then choose "adjust for best performance" and you
now have a Windows 2000/98 look which turned off most of the annoying
"prettifications" in one swift action. You can play with the last
three checkboxes to get more of an XP look without many of the
other annoyances. You could also grab and install/use one
(or more) of the Microsoft Powertoys - TweakUI in particular:

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

Another viable (decently inexpensive) option is to increase the amount
of memory (RAM) your computer has. You can get an idea of what you
need by visiting:

Crucial Memory AdvisorT Tool
http://www.crucial.com/

Then either buy direct from there or write down the specs you get and
visit: http://www.pricewatch.com/ and locate the best price on what you
need. 512MB up to 1GB total memory should be more than enough for
the normal home user.

Tip (4):
Understanding what a good password might be is vital to your
personal and system security. You may think you do not need to password
your home computer, as you may have it in a locked area (your home) where
no one else has access to it. Remember, however, you aren't always
"in that locked area" when using your computer online - meaning you likely
have usernames and passwords associated with web sites and the likes that
you would prefer other people do not discover/use. This is why you should
understand and utilize good passwords.

Good passwords are those that meet these general rules
(mileage may vary):

Passwords should contain at least six characters, and the character
string should contain at least three of these four character types:
- uppercase letters
- lowercase letters
- numerals
- nonalphanumeric characters (e.g., *, %, &, !, :)

Passwords should not contain your name/username.
Passwords should be unique to you and easy to remember.

One method many people are using today is to make up a phrase that
describes a point in their life and then turning that phrase into their
password by using only certain letters out of each word in that phrase.
It's much better than using your birthday month/year or your anniversary
in a pure sense. For example, let's say my phrase is:
'Great new job in November 2006'
I could come up with this password from that:
'Gr8n3wj0bNOV2006'

The password tip is in the one time section, but I highly
recommend you periodically change your passwords. The suggested time
varies, but I will throw out a 'once in every 3 to 6 months for
every account you have.'

Also - many people complain that they just cannot remember the passwords
for all the sites they have - so they choose one password and use it for
everything. Not a good idea. A much better method would be to use a
Password Management tool - so you only have to remember one password,
but it opens an application that stores your username/passwords for
everything else - plus other valuable information. One that I can
recommend:

KeePass Password Safe
http://keepass.sourceforge.net/

It can even generate passwords for you.


Tip (5):
This tip is also 'questionable' in the one time section; however -
if properly setup - this one can be pretty well ignored for most people
after the initial 'fiddle-with' time.

Why you should use a computer firewall..
http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx

You should, in some way, use a firewall. Hardware (like a nice
Cable Modem/DSL router) or software is up to you. Many use both of
these. The simplest one to use is the hardware one, as most people
don't do anything that they will need to configure their NAT device
for and those who do certainly will not mind fiddling with the equipment
to make things work for them. Next in the line of simplicity would
have to be the built-in Windows Firewall of Windows XP. In SP2 it
is turned on by default. It is not difficult to turn on in any
case, however:

More information on the Internet Connection Firewall (Pre-SP2):
http://support.microsoft.com/kb/320855

Post-SP2 Windows Firewall Information/guidance:
http://snipurl.com/atal

The trouble with the Windows Firewall is that it only keeps things
out. For most people who maintain their system in other ways, this is
MORE than sufficient. You may feel otherwise. If you want to
know when one of your applications is trying to obtain access to the
outside world so you can stop it, then you will have to install a
third-party application and configure/maintain it. I have compiled a
list with links of some of the better known/free firewalls you can choose
from:

BlackICE PC Protection (~$39.95 and up)
http://blackice.iss.net/

Comodo Free Fireall (Free)
http://www.personalfirewall.comodo.com/

Jetico Personal Firewall (Free)
http://www.jetico.com/index.htm#/jpfirewall.htm

Outpost Firewall from Agnitum (Free and up)
http://www.agnitum.com/products/outpostfree/

Sunbelt Kerio Personal Firewall (KPF) (Free and up)
http://www.kerio.com/kpf_download.html

Symantec's Norton Personal Firewall (~$49.95 and up)
http://www.symantec.com/sabu/nis/npf/

ZoneAlarm (Free and up)
http://www.zonelabs.com/

You should find the right firewall for your situation in that
list and set it up if you feel the Windows XP firewall is
insufficient.

Every firewall WILL require some maintenance. Essentially checking for
patches or upgrades (this goes for hardware and software solutions) is
the extent of this maintenance - you may also have to configure your
firewall to allow some traffic depending on your needs.

** Don't stack the software firewalls! Running more than one software
firewall will not make you safer - it would possibly negate some
protection you gleamed from one or the other firewall you run. It is
fine (and in many ways better) to have the software firewall as well
as a NAT router.


Now that you have some of the more basic things down..
Let's go through some of the steps you should take periodically to
maintain a healthy and stable windows computer. If you have not
done some of these things in the past, they may seem tedious - however,
they will become routine and some can even be scheduled.


Tip (6):
The system restore feature is only a useful feature if you keep it
maintained and use it to your advantage. Remember that the system
restore pretty much tells you in the name what it protects which is
'system' files. Your documents, your pictures, your stuff is NOT
system files - so you should also look into some backup solution.

Whenever you think about it (after doing a once-over on your machine
once a month or so would be optimal) - clear out your System Restore
and create a manual restoration point.

'Why?'

Too many times have I seen the system restore files go corrupt or get
a virus in them, meaning you could not or did not want to restore from
them. By clearing it out periodically you help prevent any corruption
from happening and you make sure you have at least one good "snapshot".
(*This, of course, will erase any previous restore point you have.*)

- Turn off System Restore.
http://support.microsoft.com/kb/310405
- Reboot the Computer.
- Review the first bullet to turn on System Restore
- Make a Manual Restoration Point.
http://snipurl.com/68nx

That covers your system files, but doesn't do anything for the files
that you are REALLY worried about - yours! For that you need to look
into backups. You can either manually copy your important files, folders,
documents, spreadsheets, emails, contacts, pictures, drawings and so on
to an external location (CD/DVD - any disk of some sort, etc) or you can
use the backup tool that comes with Windows XP:

How To Use Backup to Back Up Files and Folders on Your Computer
http://support.microsoft.com/kb/308422

Yes - you still need some sort of external media to store the results
on, but you could schedule the backup to occur when you are not around,
then burn the resultant data onto CD or DVD or something when you are
(while you do other things!)

Another option that seems to still be going strong:

Cobian Backup
http://www.educ.umu.se/~cobian/cobianbackup.htm

A lot of people have wondered about how to completely backup their system
so that they would not have to go through the trouble of a reinstall..
I'm going to voice my opinion here and say that it would be worthless to
do for MOST people. Unless you plan on periodically updating the image
backup of your system (remaking it) - then by the time you use it
(something goes wrong) - it will be so outdated as to be more trouble than
performing a full install of the operating system and all applications.

Having said my part against it, you can clone/backup your hard drive
completely using many methods - by far the simplest are using disk cloning
applications:

Symantec/Norton Ghost
http://snipurl.com/13e00

Acronis True Image
http://www.acronis.com/homecomputing/products/trueimage/

BootItT NG
http://terabyteunlimited.com/bootitng.html

Tip (7):
You should sometimes look through the list of applications that are
installed on your computer. The list may surprise you. There are more
than likely things in there you know you never use - so why have them
there? There may even be things you know you did *not* install and
certainly do not use (maybe don't WANT to use.)

This web site should help you get started at looking through this list:

How to Uninstall Programs
http://snipurl.com/8v6b

How to change or remove a program in Windows XP
http://support.microsoft.com/kb/307895

A word of warning - Do NOT uninstall anything you think you MIGHT need
in the future unless you have completed Tip (1) and have the installation
media and proper keys for use backed up somewhere safe!

Tip (8):
Patches and Updates!

This one cannot be stressed enough. It is SO simple, yet so neglected
by many people. It is really simple for the critical Microsoft patches!
Microsoft put in an AUTOMATED feature for you to utilize so that you do
NOT have to worry yourself about the patching of the Operating System:

How to configure and use Automatic Updates in Windows XP
http://support.microsoft.com/kb/306525

However, not everyone wants to be a slave to automation, and that is
fine. Admittedly, I prefer this method on some of my more critical
systems.

Windows Update
http://windowsupdate.microsoft.com/

Go there and scan your machine for updates. Always get the critical ones
as you see them. Write down the KB###### or Q###### you see when
selecting the updates and if you have trouble over the next few days,
go into your control panel (Add/Remove Programs), insure that the
'Show Updates' checkbox is checked and match up the latest numbers you
downloaded recently (since you started noticing an issue) and uninstall
them. If there was more than one (usually is), uninstall them one by one
with a few hours of use in between, to see if the problem returns.
Yes - the process is not perfect (updating) and can cause trouble like I
mentioned - but as you can see, the solution isn't that bad - and is
MUCH better than the alternatives.

Windows is not the only product you likely have on your PC. The
manufacturers of the other products usually have updates. New versions
of almost everything come out all the time - some are free, some are pay
and some you can only download if you are registered - but it is best
to check. Just go to their web pages and look under their support and
download sections. For example, for Microsoft Office you should visit:

Microsoft Office Updates
http://office.microsoft.com/
(and select 'Check for Updates' and/or 'Downloads' for more)

You also have hardware on your machine that requires drivers to interface
with the operating system. You have a video card that allows you to see on
your screen, a sound card that allows you to hear your PCs sound output and
so on. Visit those manufacturer web sites for the latest downloadable
drivers for your hardware/operating system. Always get the manufacturers'
hardware driver over any Microsoft offers. On the Windows Update site I
mentioned earlier, I suggest NOT getting their hardware drivers - no matter
how tempting.

How do you know what hardware you have in your computer? Break out the
invoice or if it is up and working now - take inventory:

Belarc Advisor
http://belarc.com/free_download.html

Once you know what you have, what next? Go get the latest driver for your
hardware/OS from the manufacturer's web page. For example, let's say you
have an NVidia chipset video card or ATI video card, perhaps a Creative
Labs sound card or C-Media chipset sound card...

NVidia Video Card Drivers
http://www.nvidia.com/content/drivers/drivers.asp

ATI Video Card Drivers
http://ati.amd.com/support/driver.html

Creative Labs Sound Device
http://us.creative.com/support/downloads/

C-Media Sound Device
http://www.cmedia.com.tw/?q=en/driver

Then install these drivers. Updated drivers are usually more stable and
may provide extra benefits/features that you really wished you had before.

As for Service Pack 2 (SP2) for Windows XP, Microsoft has made this
particular patch available in a number of ways. First, there is the
Windows Update web page above. Then there is a direct download site.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

Order Windows XP Service Pack 2 on CD
http://snipurl.com/d41v

If all else fails - grab the full download above and try to use that.
In this case - consider yourself a 'IT professional or developer'.

Tip (9):
What about the dreaded word in the computer world, VIRUS?

Well, there are many products to choose from that will help you prevent
infections from these horrid little applications. Many are FREE to the
home user and which you choose is a matter of taste, really. Many people
have emotional attachments or performance issues with one or another
AntiVirus software. Try some out, read reviews and decide for yourself
which you like more:

( Good Comparison Page for AV software: http://www.av-comparatives.org/ )

AntiVir (Free and up)
http://www.free-av.com/

avast! (Free and up)
http://www.avast.com/

AVG Anti-Virus System (Free and up)
http://free.grisoft.com/

ca Anti-Virus (~$49.99 and up)
http://snipurl.com/13e0u

eset NOD32 (~$39.00 and up)
http://www.eset.com/products/

Kaspersky Anti-Virus (~$39.95 and up)
http://www.kaspersky.com/kav6

McAfee VirusScan (~$39.99 and up)
http://www.mcafee.com/

Panda Antivirus Titanium (~$39.95 and up)
http://www.pandasoftware.com/products/antivirus2007.htm
(Free Online Scanner: http://www.pandasoftware.com/activescan/)

Symantec (Norton) AntiVirus (~$39.99 and up)
http://snipurl.com/13e12

Trend Micro (~$44.95 and up)
http://www.trendmicro.com/en/products/desktop/tav/
(Free Online Scanner:
http://housecall.trendmicro.com/housecall/start_corp.asp)

Most of them have automatic update capabilities. You will have to
look into the features of the one you choose. Whatever one you finally
settle with - be SURE to keep it updated (I recommend at least daily) and
perform a full scan periodically (yes, most protect you actively, but a
full scan once a month at 4AM probably won't bother you.)

Tip (10):
The most rampant infestation at the current time concerns SPYWARE/ADWARE.
You need to eliminate it from your machine.

There is no one software that cleans and immunizes you against
everything. Antivirus software - you only needed one. Firewall, you
only needed one. AntiSpyware - you will need several. I have a list and
I recommend you use at least the first five.

First - make sure you have NOT installed "Rogue AntiSpyware". There are
people out there who created AntiSpyware products that actually install
spyware of their own! You need to avoid these:

Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Also, you can always visit this site..
http://mvps.org/winhelp2002/unwanted.htm
For more updated information.

Install the first five of these: (Install, Run, Update, Scan with..)
(If you already have one or more - uninstall them and download the
LATEST version from the page given!)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/products/ad-aware_se_personal.php
(How-to: http://snipurl.com/atdn )

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/
(How-to: http://snipurl.com/atdk )

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
(How-to: http://snipurl.com/ate6 )

IE-SPYAD2 (Free!)
http://www.spywarewarrior.com/uiuc/resource.htm#IESPYAD
(How-to: http://snipurl.com/ate7 )

SuperAntiSpyware (Free and up)
http://www.superantispyware.com/

CWShredder Stand-Alone (Free!)
http://www.trendmicro.com/cwshredder/

Hijack This! (Free!)
http://www.spywareinfo.com/~merijn/downloads.html
(Log Analyzer: http://hjt.networktechs.com/ )

Bazooka Adware and Spyware Scanner (Free!)
http://www.kephyr.com/spywarescanner/
(How-to: http://snipurl.com/ate3 )

ToolbarCop (Free!)
http://windowsxp.mvps.org/toolbarcop.htm

Ccleaner (Free!)
http://www.ccleaner.com/

Browser Security Tests (Free Tester)
http://www.jasons-toolbox.com/BrowserSecurity/

Popup Tester (Free Tester)
http://www.popuptest.com/

The Cleaner (~$49.95 and up)
http://www.moosoft.com/

Sometimes you need to install the application and reboot into SAFE MODE in
order to thoroughly clean your computer. Many applications also have
(or are) immunization applications. Spybot Search and Destroy and
SpywareBlaster are two that currently do the best job at passively
protecting your system from malware. None of these programs (in these
editions) run in the background unless you TELL them to. The space they
take up and how easy they are to use greatly makes up for any inconvenience
you may be feeling.

Please notice that Windows XP SP2 does help stop popups as well.

Another option is to use an alternative Web browser. I suggest
'Mozilla Firefox', as it has some great features and is very easy to use:

Mozilla Firefox
http://www.mozilla.com/firefox/


So your machine is pretty clean and up to date now. If you use the sections
above as a guide, it should stay that way as well! There are still a few
more things you can do to keep your machine running in top shape.

Tip (11):
You should periodically check your hard drive(s) for errors and defragment
them. Only defragment after you have cleaned up your machine of
outside parasites and never defragment as a solution to a quirkiness in
your system. It may help speed up your system, but it should be clean
before you do this. Do these things IN ORDER...

How to use Disk Cleanup
http://support.microsoft.com/kb/310312

How to scan your disks for errors
http://support.microsoft.com/kb/315265

How to Defragment your hard drives
http://support.microsoft.com/kb/314848

I would personally perform the above steps at least once every three months.
For most people this should be sufficient, but if the difference you notice
afterwards is greater than you think it should be, lessen the time in
between its schedule.. If the difference you notice is negligible, you can
increase the time.

Tip (12):
SPAM! JUNK MAIL!
This one can get annoying, just like the rest. You get 50 emails in one
sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well,
although there are services out there to help you, some email
servers/services that actually do lower your spam with features built into
their servers - I still like the methods that let you be the end-decision
maker on what is spam and what is not. I have a few products to suggest
to you, look at them and see if any of them suite your needs. Again, if
they don't, Google is free and available for your perusal.

SpamBayes (Free!)
http://spambayes.sourceforge.net/

Spamihilator (Free!)
http://www.spamihilator.com/

MailWasher
http://www.mailwasher.net/

As I said, those are not your only options, but are reliable ones I have
seen function for hundreds+ people.

Tip (13):
ADVANCED TIP! Only do this once you are comfortable under the hood of your
computer!

There are lots of services on your PC that are probably turned on by default
you don't use. Why have them on? Check out these web pages to see what all
of the services you might find on your computer are and set them according
to your personal needs. Be CAREFUL what you set to manual, and take heed
and write down as you change things! Also, don't expect a large performance
increase or anything - especially on today's 2+ GHz machines, however - I
look at each service you set to manual as one less service you have to worry
about someone exploiting.

Service Configuration Tips
http://www.tweakhound.com/xp/xptweaks/supertweaks6.htm

Configuring Services
http://smallvoid.com/tweak/winnt/services.html

Task List Programs
http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

Processes in Windows NT/2000/XP
http://www.reger24.de/prozesse/

There are also applications that AREN'T services that startup when you start
up the computer/logon. One of the better description on how to handle these
I have found here:

Startups
http://www.pacs-portal.co.uk/startup_content.php


If you follow the advice laid out above (and do some of your own research as
well, so you understand what you are doing) - your computer will stay fairly
stable and secure and you will have a more trouble-free system.
 
G

Guest

Well as suspected by all of you it WAS Office XP SP3 I went to the update
site and checked all my downloaded updates. My appologies.
As for the rest of your suggestions I have printed the pages and will start
going through each step 1 by 1.
Thanks again and I will update on my progress.

Mac
 
K

Ken Blake, MVP

Mac said:
Well as suspected by all of you it WAS Office XP SP3 I went to the
update site and checked all my downloaded updates. My appologies.


Not a problem.
 

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