XP says new hardware on start up

[Guest]

just did 98-xp pro upgrade.
After considerable effort, XP working well with one exception.
Each time I start up, it thinks I have added a new hardware(printer) and
opens an installation wizar). Run the wizard and it says "can't find any
later software than exists now."
My printer is a HP720c and the hardware and spftware have been here
throughout. It works ok. Can I stop this annoying loop?
Thanks to all for help with my previous boot.ini problem!

 

[S.Sengupta]

To work around this problem, enable the New Hardware Wizard to finish,
even though the wizard cannot detect a new printer.

see:-
New Hardware Wizard Detects Printer Device After Every Restart
http://support.microsoft.com/support/kb/articles/q298/3/70.asp

regards,
ssg MS-MVP

 

[Guest]

To work around this problem, enable the New Hardware Wizard to finish,
even though the wizard cannot detect a new printer.

see:-
New Hardware Wizard Detects Printer Device After Every Restart
http://support.microsoft.com/support/kb/articles/q298/3/70.asp

regards,
ssg MS-MVP

 

[Guest]

As this is a bug in the XP sftware, can I expect a patch to come from windows
update to correct it?


Thanks for the info!

david

 

[Yves Leclerc]

If you did an upgrade, then you may still have Windows 98 drivers left on
your system. To fix this, remove the Windows 98 drivers and install the XP
version.

 

[Bob I]

The CAUSE is as follows

This problem may occur if one of the following conditions is true:
.. The printer driver does not use Plug and Play for its installation.
.. The following registry key has become damaged:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM


Neither of which can be considered a "bug". So you should not be
expecting a patch from Microsoft.