XP reinstall & USB problems

[Trent SC]

I performed an in-place upgrade to my XP installation the other day and ran
into serious trouble, despite following the MS knowledgebase article on the
subject to the letter. The installation ground to a halt with "13 minutes
left" on screen, showing the following error message:

"Unregmp2.exe - Entry Point Not Found
The procedure entry point GetIUMS could not be located in the dynamic link
library MSDART.DLL"

Clicking the OK button did nothing, so I called MS's tech support and they
got me through by bringing up the task manager and End Process'ing it.

Anyway, everything seemed to go smoothly and XP completed its install, but
immediately my USB2.0 seemed to go west. I can connect some devices
(printer, webcam etc) to the various USB ports on the front and back plates,
but only at USB1.0 speeds, and when I try to plug in others, such as my
mouse, 256 Mb memory stick or the mp3 player, nothing. Nada. Zip. Zilch.
That said XP recognises the memory stick on the PCI USB1.0 card, but the
transfers rate is desperately slow.

According to my BIOS, USB2.0 is enabled, but I don't see anything on my XP
device manager which has the words "high-speed USB" or anything similar (see
http://makeashorterlink.com/?I56412199 for a screen grab).

Can anyone suggest what might have gone horribly wrong, and what I might do
to get things moving again?

If it's relevant, the system is a mongrel PC running Windows XP Pro (SP1),
Intel P4 2.8, 1 Gb RAM, two 120 Gb HDDs, Ti4600 graphics. Apart from a
flaky installation of XP which prompted the reinstall, the hardware has been
extremely stable for a long while.

TIA

 

[Guest]

Is that an Intel Board ?

Rho_1r

 

[Guest]

Download the Intel USB 2.0 update I did and it shows , USb 2.0 enhanced
controller, otherwise its 1.1.

Rho_1r

 

[Trent SC]

Yes, it's an Intel board. I'll head over there and see what I can find.
Thanks for the suggestion.

 

[Guest]

Since we are talking about USBs, I have a question after reading all the
posts about USBs and high speed controllers in Windows XP. Do I need both
controllers and a PCI card to enable me to use a 2.0 device on the XP 1.1
ports? If I need a card then how hard is it to install in my computer? In
terms of the controllers, from reading the Update description they should
have been in the Service Pack 1. But when I look in Device Manager and I see
Intel controllers under the USB prot section but no references to 2.0. Am I
correct that they are not there? I am assuming that if the computer shows
that the downloaded updates are current then the Service Pack 1 should have
been downloaded. Is that correct? Any thoughts on ANY of these questions
would be most appreciated since this is holding up downloading song on to my
daughter's iPod.

 

[Alex Nichol]

Since we are talking about USBs, I have a question after reading all the
posts about USBs and high speed controllers in Windows XP. Do I need both
controllers and a PCI card to enable me to use a 2.0 device on the XP 1.1
ports? If I need a card then how hard is it to install in my computer?

Existing USB 1.1 ports cannot be made to do USB 2.0, so yes you need a
card. Easy to install provided you have a spare PCI slot in the machine
- power off, open up, plug in the card (removing a blanking plate), then
power up again, when PnP should find it and install automatically,
provided you have a full SP1 or SP2 installed; or point it towards a
disk of drivers that will come with the card