XP reboots on startup

D

DavidP

I updated my friend's emachine for her from 2000 to XPpro (SP2). I
went and downloaded all the updates then when I rebooted it keeps
rebooting when it goes from the emachine screen to the XP screen before
it gives me any options in the XP screen its back starting up. Any
advice?
 
R

Rock

DavidP said:
I updated my friend's emachine for her from 2000 to XPpro (SP2). I
went and downloaded all the updates then when I rebooted it keeps
rebooting when it goes from the emachine screen to the XP screen before
it gives me any options in the XP screen its back starting up. Any
advice?

See if this can help:
Windows XP logon screen does not appear and the computer continuously
restarts
http://support.microsoft.com/?id=310396
 
R

Rock

DavidP said:
I updated my friend's emachine for her from 2000 to XPpro (SP2). I
went and downloaded all the updates then when I rebooted it keeps
rebooting when it goes from the emachine screen to the XP screen before
it gives me any options in the XP screen its back starting up. Any
advice?

Another option is to see if you can boot into safe mode with command
prompt. Restart the computer, as the BIOS screen disappears repeatedly
tap the F8 key until the Advanced Options menu appears. Choose safe
mode with command prompt. If you can get in there try a system restore
from the command prompt to a date before you can the updates.

Type this at the prompt
%systemroot%\system32\restore\rstrui.exe or
C:\Windows\System32\restore\rstrui.exe
then press Enter

Also can you clarify what you mean by it's rebooting going from the
eMachine screen to the XP screen. By XP screen do you mean the initial
boot up where it says loading XP. If that's the case then the link I
gave you in the first message might be appropriate.
 
D

davidg35

Rock,
Was able to F8 my way to the menu but after I made the selection safe mode
with command prompt I got a page of drivers then back to the same loop as
before. Thanks for the advice.
David
 
R

Rock

davidg35 said:
Rock,
Was able to F8 my way to the menu but after I made the selection safe mode
with command prompt I got a page of drivers then back to the same loop as
before. Thanks for the advice.
David

You're next option is do a repair install with the XP installation CD:
http://michaelstevenstech.com/XPrepairinstall.htm

After that all updates will need to be redone. This time do them just a
couple at a time to see if a particular one causes the problem. It's
possible that just by the mere fact of doing all at once something got
bunged up (technical term), so doing fewer at a time might avoid the
problem.
 
U

Unk

Rock,
Was able to F8 my way to the menu but after I made the selection safe mode
with command prompt I got a page of drivers then back to the same loop as
before. Thanks for the advice.
David

Rock said:
Another option is to see if you can boot into safe mode with command
prompt. Restart the computer, as the BIOS screen disappears repeatedly
tap the F8 key until the Advanced Options menu appears. Choose safe mode
with command prompt. If you can get in there try a system restore from
the command prompt to a date before you can the updates.

Type this at the prompt
%systemroot%\system32\restore\rstrui.exe or
C:\Windows\System32\restore\rstrui.exe
then press Enter

Also can you clarify what you mean by it's rebooting going from the
eMachine screen to the XP screen. By XP screen do you mean the initial
boot up where it says loading XP. If that's the case then the link I gave
you in the first message might be appropriate.
Restart in Safe Mode again.

Windows XP has a default setting to "Restart on failure"

Right click on "My Computer" and select Manage.
Expand the Event Viewer category and look through each of the three sub-categories for the red
flagged error records. The date and time of these should correspond to your restarts. Double
click on an error record to see the details of the error.

Now remove this "Restart on failure":
Click Start, Settings, Control Panel, System, Advanced
In the Startup and Recovery section, click on the "Settings" button to open the Startup and
Recovery window. In the System Failure section, uncheck "Automatically restart",
Click "Apply", "OK"

After that change the computer will no longer restart when a system failure occurs. Instead it
will probably throw up a "Blue Screen Of Death" with a STOP error message and then halt
completely, requiring a manual power off and restart (or reset if it has a hardware reset
switch). But the contents of the STOP error message will give a specific clue as to the
underlying cause of the problem.

Don't be suprised, if after changing the setting, things appear to run just fine.
Some errors are so minor that they will only show up in the Event logs and not produce a BSD.
However, they would still evoke the restart if the setting were changed back to the default.
 

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