XP Profile problem?

[GolferV]

It seems some profile information has been lost on my daughter's notebook.
When she logs into her account, she no longer sees her old desktop, but a
new one with minimal stuff. All of her files still exist in documents and
settings/Kelly, but that's not where she finds herself when she logs in.

When I pop a dos window, it is in a /temp directory, instead of
docu.../kelly.

Any idea where I can re-set this path? I don't want to delete her user and
recreate - just seems like something bad could happen.

Thanks -

 

[Rick \Nutcase\ Rogers]

Hi,

Sounds like her profile got corrupted, and the system default behavior is to
create a temporary one. What you need to do is create a new profile for her,
then copy the old one into it as it will likely no longer be usable.

How to Copy User Data to a New User Profile
http://support.microsoft.com/?kbid=811151

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[S.Sengupta]

Did you she try a System Restore in Safe Mode?
see:-
Create a New User or Restore the User Profile
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318011

regards,
ssg MS-MVP

 

[Rick \Nutcase\ Rogers]

Did you she try a System Restore in Safe Mode?

Curious - Are you wondering if this has been tried to correct a corrupt
profile? Or that this process in Safe mode has caused the corruption?

I've not seen SR recover a user profile, nor heard of it causing one. I'm
just curious why you asked this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[GolferV]

Well, I like this approach - but it bailed on me on a file called
"index.dat", noting the requested operation cannot be performed on a file
wiht a user-mapped section open". Of course, this stops the entire copy ...

Of course, nothing is open, as nobody is logged in except me as a user
unrelated to the old or new.

I'll try looking at the file ...

 

[GolferV]

Well, I renamed to "index-old" and it swallowed it. Lots copying now - seems
like its working. We'll see. thanks!

V

 

[Kelly]

Hi,

Check the paths here:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders

--
Happy New Year,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Rick \Nutcase\ Rogers]

Hi,

Simply deselect it the same way as you did ntuser.dat.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Rick \Nutcase\ Rogers]

Hi,

Ok, sounds good - I should've read this message before responding to your
other one. Either method will work.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org