XP Pro upgrade error

[Stephen]

Hi

Yesterday I installed a new retail version of XP Pro SP2.

I opted for an Upgrade over XP Home.

I got past the enter Product Key - the system then restarted.

When the PC re booted a long white/black bar | | | | | (on a black screen)
was on the bottom of the screen. The bar increased to the end.

Then the upgrade stopped with this error;

i8042prt.sys is corrupt - SET UP FAILED.

Googled the error which relates to 'keyboard'

I have two kyeboards (both PS/2) a 4 year old, and a new
Microsoft one - I tried them both.

Does anyone know if the error comes from XP Pro or XP Home?

I have no idea what to do now.

Is it possible to repair/update this .sys file.

Thank you.

Stephen

P.S. I have posted this before but I think my Title put people off.
i.e. I didn't get any help - not even one suggestion.

 

[Mark L. Ferguson]

You probably have a bad burn of the setup CD.

 

[DL]

The error is most likely in the file, it being corrupt, and not per se the
hardware.
Were you upgrading the sys because of a problem?

 

[Stephen]

Yes, the hard drive crashed .

I upgraded to 1GB RAM - and installed a new hard drive.

My original Recovery Disk (XP Home - SP1) would install, but crashed all the
time.

And crashed immediately if I did not disable most services in msconfig.

I thought the problem might be solved by SP2 - but my system rejected that.

So I purchased a retail XP Pro SP2.

Very weird.

Thanks, Stephen

 

[Daave]

Sounds like your problem is related to a faulty install of Home, which
you later tried to upgrade to Pro. I hope you're able to return Pro;
there's no reason you need it.

What is the make and model of your PC? Also, describe this Recovery
Disk. Did you perform a clean install (or perform the equivalent if it
is a recovery disk) of XP Home? What was the nature of your crashes? Is
your RAM compatible and seated properly? What kind of hard drive do you
now have?

Question to others:

Is it possible that OP can clean install XP Pro (should he decide to
keep it) and use his recovery disk as qualifying media?

 

[Stephen]

On the new hard drive I have installed XP Recovery Disk numerous times.

Repartioned - clean install etc.

Removed every device including my graphics card - replaced it with
a basic graphics card that I know works.

I have received countless BSOD - all the regular and not so regular.

This problem has been ongoing for 5 weeks.

I'm now paranoid.

My system is 4 years old - it has worked very hard 6 days a week
in all that time. Sweet as a nut.

I have tried everything else - so I've just ordered
a new motherboard and CPU.

That's all I can put it down to now.

Thanks for all your help.

Stephen

 

[Daave]

You really didn't answer my questions!

On the new hard drive I have installed XP Recovery Disk numerous
times.

Repartioned - clean install etc.

Removed every device including my graphics card - replaced it with
a basic graphics card that I know works.

I have received countless BSOD - all the regular and not so regular.

This problem has been ongoing for 5 weeks.

I'm now paranoid.

My system is 4 years old - it has worked very hard 6 days a week
in all that time. Sweet as a nut.

I have tried everything else - so I've just ordered
a new motherboard and CPU.

That's all I can put it down to now.

Thanks for all your help.

Stephen

 

[Stephen]

Sorry - Hard Drive 320GB Western Digital.

New RAM seated correctly - and tested okay.

PC: Fujisi Siemens Scaleo - P4 2.8G

Before changing HD - tried all methods including
Recovery Console CHKDSK /R etc, etc etc.

New drive: Partitioned x 2 / Formatted - Clean installed
Until the final installation (the installation I tried to XP Pro over)
I had problems - froze at 34 minutes, rebooted many times
and automatically picked up reinstalling.

I did try 4 other XP Home Recovery Disks.

The installation that I had before I tried to install XP Pro
was working - in as much as I could open Outlook Express
and open folders in Explorer.

But as I said before - XP Home could not be started
in Normal mode - i.e. mscong had to run on limited services.
To get to this stage was more luck than judgment, and trial and
error.

Clearly something is wrong - I have tried everything and
checked all BSOD which change every time.

So I can only put it down to the motherboard.
As far as I know there is nothing else that I can check.

If I get this "keyboard" error after new CPU/Mobo I'll
request a replacement XP Disk.

New board allows me to upgrade to Intel Duo Core.

Thanks.

 

[DL]

Problems installing winxp are usually as a result of
Problem hd
Iffy memory
Bad cd, cd drive

You've run the free downloadable WD checking utility?
www.memtest.org for a downloadable memory test - run for several hours
Theres very little you can do to test the mobo