G
Guest
Need help on how to approach this problem.
Have installed SP2 to 3 PC's - no problem.
Installed SP2 to my XP Pro - I regret the day.
Install seemed to work ok, but the reboot was locked in a do loop.
Could not get to the sign in point. Hard drive would power down.
Reboot F8, no auto reboot resulted in blue screen and error
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a
status of 0xc0000005 (0x00000000 0x0000000)
The system has been shutdown.
Reboot F8, Safe Mode, no workie
Reboot F8, Last Known Good Configuration, no workie
Reboot F8, VGA Mode, no workie
Ran Windiag, all memory sticks AOK.
Can access the recovery consule.
No ASR taken before SP2
System "backup" done before SP2, copied to HD on another PC.
SP2's backup of system files selected and done.
Q15669 - refers to cause of Service Pack failure. No recommendations as to
how to fix it.
What does the error status of 0xC0000005 mean? Could not find info relating
to the stop.
What is the next logical step to restoring my PC?
What is the next logical step to backing out SP2?
Thanks
Have installed SP2 to 3 PC's - no problem.
Installed SP2 to my XP Pro - I regret the day.
Install seemed to work ok, but the reboot was locked in a do loop.
Could not get to the sign in point. Hard drive would power down.
Reboot F8, no auto reboot resulted in blue screen and error
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a
status of 0xc0000005 (0x00000000 0x0000000)
The system has been shutdown.
Reboot F8, Safe Mode, no workie
Reboot F8, Last Known Good Configuration, no workie
Reboot F8, VGA Mode, no workie
Ran Windiag, all memory sticks AOK.
Can access the recovery consule.
No ASR taken before SP2
System "backup" done before SP2, copied to HD on another PC.
SP2's backup of system files selected and done.
Q15669 - refers to cause of Service Pack failure. No recommendations as to
how to fix it.
What does the error status of 0xC0000005 mean? Could not find info relating
to the stop.
What is the next logical step to restoring my PC?
What is the next logical step to backing out SP2?
Thanks