XP-Pro re-install failure

[rifleman61]

originally posted under the typo subject as:
"file not found on ZP re-install"

When doing an XP re-install of an XP Pro upgrade installation, after the first
re-boot, a dialog box reports that a file maned "asms" is needed from the
installation CD, prompting with a path of- D:\I386.
The Installation CD is in the drive, but no such file exists on the CD, only
an "ASMS" directory. Canceling the dialog exits the installation process.
I can find no way around this, and cannot complete the re-install.
Can you help?

 

[Mark L. Ferguson]

This error is almost always caused by a bad burn of the setup CD. If it's an
original, get a new copy from MS.
REPLACEMENT MS CDs - 800-360-7561

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Mark L. Ferguson

..

 

[rifleman61]

I will make that call. However, I looked for that same file on a full install
CD and could not find it there, either. What are the odds that the same file
would be missing from 2 different CDs?

 

[Mark L. Ferguson]

No, with two, it must be your CD drive entries. I suggest the registry
modification described in this article to upper and lower filters on your cd
registry entries.

The file 'Asms' on Windows XP Professional CD-ROM is needed error message
when you install Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311755

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[philo]

I will make that call. However, I looked for that same file on a full install
CD and could not find it there, either. What are the odds that the same file
would be missing from 2 different CDs?

No way would you have two bad cd's

Your CDROM could be bad
or it could be a RAM problem
http://oca.microsoft.com/en/windiag.asp