XP PRO Loading Personal Settings Hangs

[Guest]

I have read several threads all over the internet and so far haven't found
anything that worked for me. Here is what's happening.

I have 3 accounts on my XP Pro system.
1) Administrator account from XP install
2)C n L (admin rights) (user which hangs on loading personal settings)
3)Chad (admin rights)

When I start xp it loads up to the windows user login screen, but it never
displays the actual user accounts. It just has the blue screen with the hour
glass and it never goes further unles I hit ctrl-alt-del several times and
then I can login with the Chad account or Administrator account (xp install
default Administrator) These both load with no problem. It is just the C n L
account that says "loading personal settings"

This error all started after I was logged into the C n L account and went to
shut it down and it hung on shutdown on the win xp screen that said "Windows
Is shutting down" Last time this account worked I installed a business card
creator program. I have uninstalled it now.

I tried creating a new account and copying the C n L profile data to the new
account "Chad". I followed the steps at
http://support.microsoft.com/?kbid=811151 I encountered a problem. I was
attempting this copying while logged into the xp default install
Administrator account (so I should have access to every file on the system
theoretically) Well I don't. I can't view the contents of "C:\Documents
and Settings\C n L\" When I double click the folder it simply says Access
Denied.

I also set the value in the registry to automatically clear the page file
after logoff/shutdown

I CAN'T AFFORD TO LOOSE THE DATA IN THIS PROFILE. IT CONTAINS ALL MY
BUSINESS DATA!

I am simply puzzled as to why the folder is unaccessible. I thought the
Administrator account could access anything. I am at this point updated my
virus def. file to scan for viruses.

I read something about using MSCONFIG to solve it, but don't see how that
works.

I would love anyone's help.

 

[Gunilla]

Hi.

I can't provide more help but have a link here to MS that may help your
trouble accessing the the folder.

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/kb/308421/en-us

Kind regards,

Gunilla.

 

[Guest]

Here is what I determined:

When trying to log in to the C n L account XP Pro just hung on the "Loading
Personal Settings"
Logged in as Administraotr every time I clicked on c:\Documents and
Settings\C n L\
in the windows explorer I got an error that said access denied, I couldn't
actually view the
contents of the folder. Basically even the administrator account lost the
proper permissions
to view this folder.

First log on as adminstrator
Create a new user account in the control panel
Make sure that SHOW ALL FILES (including hidden files) are showing by going
to windows
Explorer
Click on TOOLS then
Click FOLDER OPTIONS then
Click VIEW
and check SHOW HIDDEN FILES AND FOLDERS

Reboot in Safe Mode and login as Administorator
Navigate to C:\Documents and Settings\
Right Click on the C n L user's folder and click on SECURTIY
Click on ADVANCED
Click on OWNER
Click on the ADMINISTRATOR account
Check box that says REPLACE OWNER ON SUBCONTAINERS AND OBJECTS
This will give permissions for every thing in C:\Documents and Settings\C n L\
Next copy the entire contents of c:\Documents and Settings\C n L\ except for
the NTUSER and NtUser.dat files
to the previously created new account c:\Documents and Settings\Chad\

 

[Gunilla]

Oh, so you have sorted it out now then? So well. )

Kind regards...Gunilla.

Here is what I determined:

When trying to log in to the C n L account XP Pro just hung on the
"Loading
Personal Settings"
Logged in as Administraotr every time I clicked on c:\Documents and
Settings\C n L\
in the windows explorer I got an error that said access denied, I couldn't
actually view the
contents of the folder. Basically even the administrator account lost the
proper permissions
to view this folder.

First log on as adminstrator
Create a new user account in the control panel
Make sure that SHOW ALL FILES (including hidden files) are showing by
going
to windows
Explorer
Click on TOOLS then
Click FOLDER OPTIONS then
Click VIEW
and check SHOW HIDDEN FILES AND FOLDERS

Reboot in Safe Mode and login as Administorator
Navigate to C:\Documents and Settings\
Right Click on the C n L user's folder and click on SECURTIY
Click on ADVANCED
Click on OWNER
Click on the ADMINISTRATOR account
Check box that says REPLACE OWNER ON SUBCONTAINERS AND OBJECTS
This will give permissions for every thing in C:\Documents and Settings\C
n L\
Next copy the entire contents of c:\Documents and Settings\C n L\ except
for
the NTUSER and NtUser.dat files
to the previously created new account c:\Documents and Settings\Chad\

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