Dan said:
I just purchased a XP Pro upgrade for Home Edition. The
installation seems to sit idle at Network installion
step. No progress at all. Can anyone help?
Dan
Not without more information from you about your system and how you are
installing. Here are some troubleshooting steps:
There are two ways of installing XP - a clean install where the hard
drive is formatted first and an upgrade install where the new operating
system is installed "on top" of the old operating system. If you are
doing the latter, try a clean install instead. Formatting the drive
will wipe all current data, so you would expect to reinstall programs
from cd and restore data from backups. Be sure all peripherals
(printers, scanners, cameras) are disconnected and any BIOS-level
antivirus is disabled. If you are already doing a clean install and the
installation is failing, you probably have bad hardware. Start with a
RAM test - I like Memtest86 from
www.memtest86.com - and let the test
run for an extended time, like overnight (unless you get errors
immediately). If the RAM is good, then run a hard drive diagnostic
utility, which you can get from the drive mftr.'s website.
In addition, make sure your computer is *not* connected to the Internet
until you have a firewall in place so you can immediately go to the
Windows Update site and patch your operating system.
Malke
