XP Pro install

[Justin]

I have a new Dell Dimension 4600, which was supplied with
XP Home. I have tried to upgrade this to XP Pro, out of
the box from Dell.

The XP Pro install failed with a Stop 0x000000C2 Error
Bad_Pool_Caller blue screen. The system now only boots
back to resuming the XP Pro setup, which fails each time.

I do not have a floppy drive in the machine and I have
tried to boot to both the XP Pro and the XP Home CDs, but
each time the machine just resumes the XP Pro setup. The
XP Pro CD is a volumne licensing edition from my MSDN
subscription, the XP home is the re-installation CD from
Dell. If I disable my hard disk from the boot sequence in
the BIOS and just boot to CD I get no boot device found.

I cannot get to Safe mode or a command prompt. I have not
tried boot floppies as I only have a CD Rom drive.

Does anybody have aay ideas, even just a command prompt
would help so I can FDisk and start again. Or a way to
get to the XP recovery console without a floppy drive.

Thanks

Justin

 

[Jim Macklin]

You can boot to the XP Recovery Console from the XP CD.
See
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654

You can also call Dell on the phone and ask for help, but
since you have altered the OS you may have violated the
warranty.

See
http://support.microsoft.com/default.aspx?scid=kb;en-us;316941

--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


| I have a new Dell Dimension 4600, which was supplied with
| XP Home. I have tried to upgrade this to XP Pro, out of
| the box from Dell.
|
| The XP Pro install failed with a Stop 0x000000C2 Error
| Bad_Pool_Caller blue screen. The system now only boots
| back to resuming the XP Pro setup, which fails each time.
|
| I do not have a floppy drive in the machine and I have
| tried to boot to both the XP Pro and the XP Home CDs, but
| each time the machine just resumes the XP Pro setup. The
| XP Pro CD is a volumne licensing edition from my MSDN
| subscription, the XP home is the re-installation CD from
| Dell. If I disable my hard disk from the boot sequence in
| the BIOS and just boot to CD I get no boot device found.
|
| I cannot get to Safe mode or a command prompt. I have not
| tried boot floppies as I only have a CD Rom drive.
|
| Does anybody have aay ideas, even just a command prompt
| would help so I can FDisk and start again. Or a way to
| get to the XP recovery console without a floppy drive.
|
| Thanks
|
| Justin

 

[Alex Nichol]

I have a new Dell Dimension 4600, which was supplied with
XP Home. I have tried to upgrade this to XP Pro, out of
the box from Dell.

The XP Pro install failed with a Stop 0x000000C2 Error
Bad_Pool_Caller blue screen. The system now only boots
back to resuming the XP Pro setup, which fails each time.

I do not have a floppy drive in the machine and I have
tried to boot to both the XP Pro and the XP Home CDs, but
each time the machine just resumes the XP Pro setup. The
XP Pro CD is a volumne licensing edition from my MSDN
subscription, the XP home is the re-installation CD from
Dell. If I disable my hard disk from the boot sequence in
the BIOS and just boot to CD I get no boot device found.

If this will not boot Dell's restore CD to put things back to
ex-factory state, then it is a matter to take up with Dell under
warranty