J
jsgreenfield
Having a critical problem with my kids HP Pavilion a850y, XP Pro SP2
installed. Currently, it spontaneously reboots during the Windows
startup phase (progress bar still showing during OS load). No form of
safe mode is successful in loading.
My son tells me that he was using the computer, and it spontaneously
shut itself down. As he describes it, it did not just power down, or
go to bluescreen, but rather spontaneously went into a graceful
shutdown, indicating it was saving files.
I've tried opening the case, cleaning out the dust, reseating the one
card (a modem), reseating both DIMMs, then sequentially removing the
card, DVD drive, floppy drive, and the DIMMs (one at a time), and
finally changing the port to which the internal drive (SATA) is
connected. Nothing changes the basic behavior.
In case it's relevant, prior to this problem, I was never able to get
this machine quite right in terms of power management. (The system is
about 1.5 years old.) At the start, it was unreliable in terms of
invoking screen saver and automatically hibernating after defined
intervals, it later stopped hibernating ever, automatically. (It runs
in fast user swithcing mode, and I tried going into every account,
upgrading it to admin privileges, and resetting the power management
settings to be consistent -- to no avail).
Also, I could not get it to reliably follow the configuration for the
sleep button on the keyboard. i.e., I configure dit to hibernate, but
sometimes it would sleep, or do nothing, rather than hibernate, when
pressed.
Finally, I had occasional problems, and in recent months more freqent
problems, with the machine spontaneously booting immediately after
shutdown/hibernation.
No idea if these are relevant to the current problem, but in case it
rings bells for anyone, I figured I'd mention it.
Any insight or suggestions appreciated.
Thanks in advance.
installed. Currently, it spontaneously reboots during the Windows
startup phase (progress bar still showing during OS load). No form of
safe mode is successful in loading.
My son tells me that he was using the computer, and it spontaneously
shut itself down. As he describes it, it did not just power down, or
go to bluescreen, but rather spontaneously went into a graceful
shutdown, indicating it was saving files.
I've tried opening the case, cleaning out the dust, reseating the one
card (a modem), reseating both DIMMs, then sequentially removing the
card, DVD drive, floppy drive, and the DIMMs (one at a time), and
finally changing the port to which the internal drive (SATA) is
connected. Nothing changes the basic behavior.
In case it's relevant, prior to this problem, I was never able to get
this machine quite right in terms of power management. (The system is
about 1.5 years old.) At the start, it was unreliable in terms of
invoking screen saver and automatically hibernating after defined
intervals, it later stopped hibernating ever, automatically. (It runs
in fast user swithcing mode, and I tried going into every account,
upgrading it to admin privileges, and resetting the power management
settings to be consistent -- to no avail).
Also, I could not get it to reliably follow the configuration for the
sleep button on the keyboard. i.e., I configure dit to hibernate, but
sometimes it would sleep, or do nothing, rather than hibernate, when
pressed.
Finally, I had occasional problems, and in recent months more freqent
problems, with the machine spontaneously booting immediately after
shutdown/hibernation.
No idea if these are relevant to the current problem, but in case it
rings bells for anyone, I figured I'd mention it.
Any insight or suggestions appreciated.
Thanks in advance.