XP not shutting down or restarting

  • Thread starter Thread starter Terry
  • Start date Start date
T

Terry

Hi,
I'm not sure if this is an XP problem or a hardware issue.
I have loaded XP inc SP1 & Security updates on an AOPEN
MX4SG-4DN with a Prescott 2.8 Processor and 512 MB RAM. My
problem is that the PC will not restart when requested by
XP nor will it turn off when a shutdown is requested. In
both cases, the screen goes black, the HDD LED remains on
and the power supply remains energised. Following a reset
or a power off, the system works correctly, no errors in
any of the logs all devices functioning correctly. If this
is a known issue, I would appreciate if someone can point
me towards a patch to fix it.
Regards
 
Terry, take a look in the Bios. There maybe a setting that has to be
enabled.
 
Will it shutdown when you press the power button
Perform BIOS update
Check your power supply
 
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