Failure to shut down completely

[olyco7]

I have an Emachine T2682:
2.6 GHz Intel Celeron
windows XP Home edition
2 Gb DDR SDRAM
DVD ROM DRIVE
DVD-RW / CD-RW DRIVE
2 HD Drives
1 @ 75 Gb NTFS
1 @ 230 Gb NTFS

When I go to shut down the computer, all proceeds normally except that it
doesn't turn off.

The HD activity light on front of the case go to a steady lite, the fan
continues to run, and in order to restart the machine I have to physically
disconnect the power, whether pulling the power plug from the back of the
computer or turning off the surge protector strip.
When I ran KNOPPIX Bitdefender Resuce CD, one of the hardware checks got
stuck in a loop stating it could not turn off the fan.
Please advise as to solution(s).

Thank you
Ken

 

[Bob]

Run System Restore to a time before the problem began.

 

[Malke]

I have an Emachine T2682:
2.6 GHz Intel Celeron
windows XP Home edition
2 Gb DDR SDRAM
DVD ROM DRIVE
DVD-RW / CD-RW DRIVE
2 HD Drives
1 @ 75 Gb NTFS
1 @ 230 Gb NTFS

When I go to shut down the computer, all proceeds normally except that it
doesn't turn off.

The HD activity light on front of the case go to a steady lite, the fan
continues to run, and in order to restart the machine I have to physically
disconnect the power, whether pulling the power plug from the back of the
computer or turning off the surge protector strip.
When I ran KNOPPIX Bitdefender Resuce CD, one of the hardware checks got
stuck in a loop stating it could not turn off the fan.

Normally one would go through the normal shutdown troubleshooting steps.
However, I think your eMachine is about to go South based on what you wrote
about it misbehaving under Knoppix. If it will not turn off properly under a
different operating system then you know the problem is caused by failing
hardware.

eMachines are notorious for their cheap power supplies burning out and
taking everything else (hard drive, motherboard) with them. You have an
older, cheap (Celeron processor) eMachine. Back up your data *now*. You
might try putting in a new power supply, but of course the issue could be on
the motherboard. You might have one of the eMachines that uses a smaller,
non-standard size power supply and a new one might be hard to locate.

Frankly, I would just wait until Windows 7 is out next week and replace this
elderly machine but of course that's your call.

Malke