XP Home SP1 Will not boot after SP2 is applied

[Guest]

I have a computer that has XP Home with SP1. It runs software that is part of
a Frame Specifications measurement system in an autobody repair facility. I
have applied SP2. After applying SP2 the computer obviously has to be
restarted and when it does, it gets to the point where "Windows XP' displays
with the strobing green bar. At that point, it reboots and goes to the safe
mode choices screen. It will go into safe mode (where I did a system restore
to get the machine functioning again) but repeats the cycle if "Normal Mode"
is selected. I found several posts that refer to DVD writers with old
firmware causing the issue (disconnected and got same results) as well as a
thread describing the use of MPSReports to identify troublesome "filters"? I
have ensured it is not some form of software by installing a new hard drive
and installing OS from scratch. The same results happen the moment SP2 is
applied. Convinced it is a hardware issue...does anyone have any suggestions
or experiece with identifying the offending component?
Here is the system info if it helps:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name OWNER-K0N3ZT9M2
System Manufacturer MSI
System Model MS-6741
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 10 AuthenticAMD ~2000 Mhz
BIOS Version/Date American Megatrends Inc. Version 07.00T, 02/04/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name OWNER-K0N3ZT9M2\KIRMAC
Time Zone Pacific Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 125.91 MB
Total Virtual Memory 1.47 GB
Available Virtual Memory 924.64 MB
Page File Space 1.03 GB
Page File C:\pagefile.sys

 

[antioch]

I have a computer that has XP Home with SP1. It runs software that is part
of
a Frame Specifications measurement system in an autobody repair facility.
I
have applied SP2. After applying SP2 the computer obviously has to be
restarted and when it does, it gets to the point where "Windows XP'
displays
with the strobing green bar. At that point, it reboots and goes to the
safe
mode choices screen. It will go into safe mode (where I did a system
restore
to get the machine functioning again) but repeats the cycle if "Normal
Mode"
is selected. I found several posts that refer to DVD writers with old
firmware causing the issue (disconnected and got same results) as well as
a
thread describing the use of MPSReports to identify troublesome "filters"?
I
have ensured it is not some form of software by installing a new hard
drive
and installing OS from scratch. The same results happen the moment SP2 is
applied. Convinced it is a hardware issue...does anyone have any
suggestions
or experiece with identifying the offending component?
Here is the system info if it helps:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name OWNER-K0N3ZT9M2
System Manufacturer MSI
System Model MS-6741
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 10 AuthenticAMD ~2000 Mhz
BIOS Version/Date American Megatrends Inc. Version 07.00T, 02/04/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name OWNER-K0N3ZT9M2\KIRMAC
Time Zone Pacific Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 125.91 MB
Total Virtual Memory 1.47 GB
Available Virtual Memory 924.64 MB
Page File Space 1.03 GB
Page File C:\pagefile.sys

Try here - if you search/find for your subject you will find a few where
there are 'update' problems with SP2.

news://msnews.microsoft.com/microsoft.public.windowsupdate

Antioch

 

[PA Bear]

Your post subject is confusing.

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783