Dave Z said:
Mike & Sgt. Eddie;
I too am seeing this error only with Windows XP Pro.
I've located KB article 824302 and it mentions a hotfix
that will take care of the problem. However the article
is very ambiguous about how to apply this hotfix (or where
to download it from). I think it has something to do with
a Msv1_0.dll file.
Can either of you shed some light on this for me? Any
advice is much appreciated.
There is no ambiguity in how you obtain the hotfix it is clearly stated in
the section entitled Resolution.
Copied below in case you missed it.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Microsoft Windows service
pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
--
Regards,
Mike
--
Mike Brannigan [Microsoft]
This posting is provided "AS IS" with no warranties, and confers no
rights
Please note I cannot respond to e-mailed questions, please use these
newsgroups
Dave Z said:
Mike & Sgt. Eddie;
I too am seeing this error only with Windows XP Pro.
I've located KB article 824302 and it mentions a hotfix
that will take care of the problem. However the article
is very ambiguous about how to apply this hotfix (or where
to download it from). I think it has something to do with
a Msv1_0.dll file.
Can either of you shed some light on this for me? Any
advice is much appreciated.
Thanks,
Dave Z