RESOLUTION
[[A supported hotfix is now available from Microsoft, but it is only
intended to correct the problem that is described in this article. Only
apply it to systems that are experiencing this specific problem. This hotfix
may receive additional testing. Therefore, if you are not severely affected
by this problem, we recommend that you wait for the next Windows XP service
pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. ]]
SBP-2 drive stops responding when you try to write data in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;[LN];885464
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
east5871 said:
My USB Maxtor Hard Drive disappears. Microsoft recommends in Article ID :
885464 Last Review : October 5, 2005 Revision : 1.2 downloading a hotfix
but does not provide a link or instructions on where to get it other than
call Microsoft. This is the only info provided.
Date Time Version Size File name
--------------------------------------------------------------
27-Sep-2004 22:19 5.1.2600.2524 61,056 Ohci1394.sys
Calling MS will result in a $35 charge. Where can I find this hotfix and
avoid charges?
