Need hotfix 884538

G

Guest

I am looking for a Microsoft Support representative who can provide me with a
hotfix that is not directly unavailable from Microsoft's website.

I have been attempting to run the DoxyS documentation generator tool
[<http://www.doxys.dk>]. When I run it, the application crashes (every time)
with the following error message:

"This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information."

KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>]
indicates that this may be due to a bug in the Microsoft Visual C++ 6.0
Run-Time Library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen
with applications that were compiled with the /GR and /MD switches, when
using RTL DLL's whose version is 7.0.x.

The article says that there is a hotfix available to correct the problem,
but no download link is provided. Instead, it says to "contact Microsoft
Product Support Services to obtain the hotfix".

I would appreciate it if someone from Microsoft Support could please send me
the hotfix.

I am running Windows XP SP2. The following are the version numbers of my
currently installed MSVC RTL DLL's:
msvcrt.dll: 7.0.2600.2180
msvcirt.dll: 7.0.2600.2180

Thank you for your help.

Moshe Z. Matitya
Kayote Networks, Ltd.
 
P

Patrick Keenan

Moshe Z. Matitya said:
I am looking for a Microsoft Support representative who can provide me with a
hotfix that is not directly unavailable from Microsoft's website.

I have been attempting to run the DoxyS documentation generator tool
[<http://www.doxys.dk>]. When I run it, the application crashes (every time)
with the following error message:

"This application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information."

KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>]
indicates that this may be due to a bug in the Microsoft Visual C++ 6.0
Run-Time Library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen
with applications that were compiled with the /GR and /MD switches, when
using RTL DLL's whose version is 7.0.x.

The article says that there is a hotfix available to correct the problem,
but no download link is provided. Instead, it says to "contact Microsoft
Product Support Services to obtain the hotfix".

I would appreciate it if someone from Microsoft Support could please send me
the hotfix.

I am running Windows XP SP2. The following are the version numbers of my
currently installed MSVC RTL DLL's:
msvcrt.dll: 7.0.2600.2180
msvcirt.dll: 7.0.2600.2180

Thank you for your help.

Moshe Z. Matitya
Kayote Networks, Ltd.

Have you tried telephoning them? There's a pointer to numbers in the
article you cited.

When I've needed these hotfixes, I've had to call, but it's been easy to get
the hotfix.

HTH
-pk
 
T

Tom Willett

You must follow the instructions on the page that takes you to the contact
information page to contact them.


message |I am looking for a Microsoft Support representative who can provide me with
a
| hotfix that is not directly unavailable from Microsoft's website.
|
| I have been attempting to run the DoxyS documentation generator tool
| [<http://www.doxys.dk>]. When I run it, the application crashes (every
time)
| with the following error message:
|
| "This application has requested the Runtime to terminate it in an
| unusual way.
| Please contact the application's support team for more information."
|
| KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>]
| indicates that this may be due to a bug in the Microsoft Visual C++ 6.0
| Run-Time Library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen
| with applications that were compiled with the /GR and /MD switches, when
| using RTL DLL's whose version is 7.0.x.
|
| The article says that there is a hotfix available to correct the problem,
| but no download link is provided. Instead, it says to "contact Microsoft
| Product Support Services to obtain the hotfix".
|
| I would appreciate it if someone from Microsoft Support could please send
me
| the hotfix.
|
| I am running Windows XP SP2. The following are the version numbers of my
| currently installed MSVC RTL DLL's:
| msvcrt.dll: 7.0.2600.2180
| msvcirt.dll: 7.0.2600.2180
|
| Thank you for your help.
|
| Moshe Z. Matitya
| Kayote Networks, Ltd.
|
 

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