XP Home Cannot Connect to Router

S

Smiffy

Am trying to change over from using my ADSL modem to using a router which
has a built in modem. Using the modem, I have no problems connecting to the
internet. However, when I connect to the router via wired LAN, I cannot get
a connection to the router to configure it.

I plugged a laptop into the router ( this has Vista Home installed on it)
and was able to connect and get on the internet without a problem. Plugged
my desktop back in, no connection.

Anyone have any ideas before I blast away XP Home and install XP Pro?
Thanks.
 
S

Steve Winograd [MVP]

"Smiffy" said:
Am trying to change over from using my ADSL modem to using a router which
has a built in modem. Using the modem, I have no problems connecting to the
internet. However, when I connect to the router via wired LAN, I cannot get
a connection to the router to configure it.

I plugged a laptop into the router ( this has Vista Home installed on it)
and was able to connect and get on the internet without a problem. Plugged
my desktop back in, no connection.

Anyone have any ideas before I blast away XP Home and install XP Pro?
Thanks.
Click to expand...

Make sure that the desktop's LAN connection is configured to obtain an
IP address automatically. It might have been configured with a static
IP address for connecting to the modem.

I don't think it would be useful to replace XP Home with XP Pro. Both
editions work exactly the same on a LAN with a router.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
S

Smiffy

Here's the ipconfig /all output.

Windows IP Configuration



Host Name . . . . . . . . . . . . : XPHOME
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No



PPP adapter Wanadoo Broadband:



Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 90.242.111.183
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 90.242.111.183
DNS Servers . . . . . . . . . . . : 195.92.195.94
195.92.195.95





Thanks.





TCP/IP is configured to assign an IP automatically.
 
R

Ron Lowe

Am trying to change over from using my ADSL modem to using a router
Here's the ipconfig /all output.

Windows IP Configuration



Host Name . . . . . . . . . . . . : XPHOME
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No



PPP adapter Wanadoo Broadband:



Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 90.242.111.183
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 90.242.111.183
DNS Servers . . . . . . . . . . . : 195.92.195.94
195.92.195.95
Click to expand...

That shows the existing modem connection.
There is no sign of your LAN card here.

The machine does have a LAN card installed, doesn't it?
Do you get 'link' lights coming on on both the router and network card when
you plug the cable in?

Go to Control Panel -> Network and sharing center;
Under 'tasks', choose 'manage network connections';

Check your LAN card is present, and not disabled ( ie not greyed out).
If it's disabled, r-click and enable it.

If it's not there at all, you need to go to device manager and look for it
there.
Make sure its not disabled in device manager.
Enable it if it is disabled.
Ensure there's no problem reoprted in dev man. ( missing driver etc ).
If it is all present and correct in device manager, but missing in Network
Connections, then the connection has become corrupted somehow. Remove the
card in device manager, reboot and allow windows to re-install it. This
ought to re-create the network connection.

If it's totally missing in Device Manager also, then you need to check it
has not been disabled in BIOS or hardware.
If there is no such option, then perhaps the LAN card is bad and needs
replacing.
 
R

Ron Lowe

Robert L. (MS-MVP) said:
It is because you are using static IP address. Re-setup the LAN using
DHCP.
Click to expand...

Yes, but look closer.
The adapter shown is the PPP connection through the modem.
We have no way to see how the LAN adapter is set up, is just plain missing!
 
S

Smiffy

LAN card is definitely installed OK. If I plug in/unplug the LAN cable I get
a notification from the network icon in the system tray saying that a cable
is unplugged or Local Area Network connected. There are also link lights on
the router and the LAN card. However, when I do ipconfig when plugged into
the router, I get no IP output at all. Maybe the LAN card is bad so I'll try
another card.

Just to clarify, I should need do nothing once the router is configured, it
should just connect as it does on the Vista laptop??

Thanks for your help.
 
R

Ron Lowe

Smiffy said:
LAN card is definitely installed OK. If I plug in/unplug the LAN cable I
get a notification from the network icon in the system tray saying that a
cable is unplugged or Local Area Network connected. There are also link
lights on the router and the LAN card.
Click to expand...

That all sounds good.
The card is probably OK, and the drivers too.
However, when I do ipconfig when plugged into the router, I get no IP
output at all.
Click to expand...

That's not good.
If there is no listing for the LAN connection at all, then it's as if TCP/IP
is not bound to the card.

In the Network Connections folder, r-click the LAN connection, and choose
Propeties.
In the listing of protocols used by the card, ensure 'Internet Protocol (
TCP/IP )' is selected. ( You may need to scroll down the list of items to
see it. )

If it already is, then there's something corrupt in the connection if it
doesn't appear in ipconfig.
In which case, remove the card from device manager and reboot. Let windows
re-install the card. This will re-create the connection.
Maybe the LAN card is bad so I'll try another card.
Click to expand...

I doubt that's necessary.
Just to clarify, I should need do nothing once the router is configured,
it should just connect as it does on the Vista laptop??
Click to expand...

That's right.
So long as the card is set to obtain an IP address automatically.
 
L

Lem

Smiffy said:
LAN card is definitely installed OK. If I plug in/unplug the LAN cable I get
a notification from the network icon in the system tray saying that a cable
is unplugged or Local Area Network connected. There are also link lights on
the router and the LAN card. However, when I do ipconfig when plugged into
the router, I get no IP output at all. Maybe the LAN card is bad so I'll try
another card.

Just to clarify, I should need do nothing once the router is configured, it
should just connect as it does on the Vista laptop??

Thanks for your help.
Click to expand...

To add a bit to what Rob Lowe said, if you go to the "Properties" of
your Local Area Connection, you should see the 4 items shown in the
linked image. If they're not there, click the "Install" and add them
(note that TCP/IP is a "protocol," the middle two are "services," and
"Client for MS Networks" is a "client." If other items are there,
delete them.
http://screenshots.modemhelp.net/sc...rea_Connection/Properties/General/Index.shtml

--
Lem -- MS-MVP - Networking

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm
 

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