XP Home- All of a Sudden I can't read .chm files.

[Fred Farkle]

Anybody have any ideas what could be the problem or a solution?

TIA.

FF

 

[William Gower]

Open up My Computer. Click on Tools/Folder options on menu. Go to File
Types. Scroll down till you find CHM and make sure that it is associated
with Compiled HTML Help file.

 

[Fred Farkle]

Thanx for your reply. I did what you said, and the file is associated
correctly, but when I go to open one of my .chm files I get the error
message:

Cannot open the file mkMSITStore C:\my doc\etc..........
This happens on any chm file I try to open.

Thank You
FF

 

[Pete Lees]

... when I go to open one of my .chm files I get the error message:

Cannot open the file mkMSITStore C:\my doc\etc..........
This happens on any chm file I try to open.

Here are some things to try:

1) Use MJ's Help Diagnostics to check that all the help viewer
components are properly installed and registered.

http://helpware.net/downloads/index.htm#MJs

(The only section of the MJ's Help Report that is relevant to your
problem is the one headed "HTML Help Run-time Components".)

2) Use Microsoft Critical Update 811630 to upgrade the components used
to view help files. This is available from here:

http://support.microsoft.com/?kbid=811630

3) Delete the file hh.dat, which you should find in this directory:

\Documents and Settings\%username%\Application Data\Microsoft\HTML Help

The hh.dat file stores user-specific information on all the HTML Help
files on your system (favourite topics, changes that you've made to
the size and position of a help window, etc.), and can cause the files
to misbehave if it has somehow been corrupted. Windows will create a
new version of hh.dat when you next open any .chm file.

4) Empty your Temporary Internet Files directory. A full TIF directory
can cause HTML Help files to misbehave.

5) See the following pages for further guidance on how to resolve
XP-specific help problems:

http://www.kellys-korner-xp.com/xp_h.htm
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

 

[rsz777]

I had the samr problem

1) Use MJ's Help Diagnostics to check that all the help viewer
components are properly installed and registered.

This worked, thanks Peter