XP Help&Support Center KB Search Problem

[Mick]

Hi all,
Just tried Help and Support Center and Knowledge Base functionality
seems to have disappeared. No KB results are returned and when
selecting 'search options' the section regarding KB search results is
no longer there either. See these Pics:
http://www.members.optushome.com.au/mickcostello/search1.png
http://www.members.optushome.com.au/mickcostello/search2.png

I’ve tried several solutions posted to this news group such as totally
reinstalling pchealth. I’ve also done a repair install. No type of
download accelerator installed either. All was working fine recently.

Any ideas

Thanks

Mick

 

[Mark L. Ferguson]

From behind a proxy server or firewall, allow access to http://sa.windows.com


..

 

[frodo]

the KB "results" section is totally NOT THERE, or it always shows 0 hits?

 

[Mick]

the KB "results" section is totally NOT THERE, or it always shows
0 hits?

Hi,
Totally not there.

Thanks

Mick

 

[frodo]

(e-mail address removed) wrote in news:[email protected]:

Hi,
Totally not there.
Thanks
Mick

I've never seen that one. Sounds like H&S needs a reinstall, Kelly's site
has info on how to do that.