E
elgatogrande
Dell Inspirion 8100 with WinXPhome will not start.
The system has worked fine for over a year.
Last Friday the use of the computer was normal; no added
or deleted hardware or software, no power outages, normal
shutdown Friday evening.
Saturday morning on power up, the computer goes to a BLACK
screen. Screen contents shown below:
"We aplogoize for the inconvenience, but Windows did not
start successfully. A recent hardware or software change
might have caused this.
If your computer stopped responding, restarted
unexpectedly, or was automaticaly shut down to protect
your files and folders, choose Last Known Good
Configuration to revert to the most recent settings that
worked.
If a previous startup attempt was interrupted due to a
power failure or because the Power or Reset button was
pressed, or if you aren't sure what caused the problem,
choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Confuguration (your most recent settings
that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to
your choice."
I tried all options with each resulting in a blue screen.
Unfortunately that screen lasts less than a second (so I
cannot read it), then the machine attempts to restart
resulting in another black screen ad infinitum nauseum.
Attempting Safe Mode stops at agp440.sys just before the
blue screen. It could be that agp440.sys loaded and
whatever comes next is what hung. I don't know.
Googling comes up with hundreds of hits on this problem
and I am getting crosseyed reading them all.
Looking for a way to fix this problem while preserving the
data.
TIA
The system has worked fine for over a year.
Last Friday the use of the computer was normal; no added
or deleted hardware or software, no power outages, normal
shutdown Friday evening.
Saturday morning on power up, the computer goes to a BLACK
screen. Screen contents shown below:
"We aplogoize for the inconvenience, but Windows did not
start successfully. A recent hardware or software change
might have caused this.
If your computer stopped responding, restarted
unexpectedly, or was automaticaly shut down to protect
your files and folders, choose Last Known Good
Configuration to revert to the most recent settings that
worked.
If a previous startup attempt was interrupted due to a
power failure or because the Power or Reset button was
pressed, or if you aren't sure what caused the problem,
choose Start Windows Normally.
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Confuguration (your most recent settings
that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to
your choice."
I tried all options with each resulting in a blue screen.
Unfortunately that screen lasts less than a second (so I
cannot read it), then the machine attempts to restart
resulting in another black screen ad infinitum nauseum.
Attempting Safe Mode stops at agp440.sys just before the
blue screen. It could be that agp440.sys loaded and
whatever comes next is what hung. I don't know.
Googling comes up with hundreds of hits on this problem
and I am getting crosseyed reading them all.
Looking for a way to fix this problem while preserving the
data.
TIA