XP freezes at boot

[Maxine]

Can anyone tell me what is happening? When i boot my computer, i see the
Microsoft logo screen, then it freezes after that and all i see is the black
screen and the mouse cursor.

Any help to get it back to "normal" would be appreciated.

Thanks,
Maxine

 

[GB]

Hi there,
can you boot in safe mode and do some troubleshooting from there? Also,
it would be a good idea to run a chkdsk..

see how u go

regards

GB

 

[Maxine]

No i can't seem to boot into anything. It gets as far as booting into safe
mode, all i see it the white letters written across the top and bottom, but
it doesn't completely load. I'm beginning to wonder if it isn't the HDD. It
is a WD 160gb drive. I've exchanged it for a new one in November when i was
having the same problems. Checking into if maybe WD may have problems with
their drives.

Thank you,
Maxine

 

[GB]

HI Maxine,

Here is a link that you might want to look at. there is a lot of info
check the section on errors/missing files

I hope this will help, otherwise, I know, re-install which might be a
pain. I usually make a ghost image when I have a system running
correctly with all the patches/service packs etc. and keep it on another
hard drive, just in case something happens, I can ghost the image back
and have my system running in no time

I hope this helps,

all the best

GB

http://www.5starsupport.com/faq/xp.htm#1-7

http://www.theeldergeek.com/