XP Failure

[Guest]

Hi all, hope someone can help with this

I installed an antivirus program (mcafee) and now when i boot my comp it
only boots to the blue windows xp screen and no further... i tried to
reinstall xp but the system will not give me the option to boot from cd

Any ideas? Please!!!

Regards frim Ireland

 

[RonK]

Hi Tom,
Have you tried going in Safe Mode then do a System Restore to just before
you installed the program ?
Keep hitting F8 during bootup then you can select Safe Mode.
Ron

 

[Guest]

Hi again,

thanks for the quick reply... but I tried that and it still gets stuck on
the blue xp screen...I also tried all the other start options... am really
stuck i guess... if i could even get it to recognise the cd, but it wont give
me the option to boot from that.

Any ideas?

 

[Dannie]

If you installed KB908531 (Windows update) within the last couple days
(check you add/delete panel to see if it updated your computer) there is a
problem with that update and I, in my case deleted it, and computer is back
to normal. Good luck

Dan

 

[RonK]

Hi Dan,
He can't get into windows to try that. I never install any updates until
I've seen the results posted here.

Tom,
Looks loke the only option left for you is to do a Repair Installation of
XP. You will not lose any data etc when doing the repair installation. If
you don't know how to do it - Post back here and we will let you know.
Ron

 

[Guest]

Hi guys,

I should have said, its not on this computer, its my laptop, i didnt install
any updates of any kind on it....

 

[Guest]

Thanks guys,

belive it or not i cant do an xp repair either because the comp wont give me
the option to choose run from cd, i made an floppy boot disk from this comp
to try it on the laptop but i cant use that either.

I really appreciate all the help i'm getting here... hopefully someone will
be able to help.

Thanks.

 

[RonK]

You have to go into bios and set the first boot device to the cdrom and set
the second boot device to the hard drive. When it boots watch for a screen
that says something like - Press any key to boot from cd.

 

[Guest]

Ronk

Thank you so much for taking the time to help, I changed the bios to allow
me to boot from CD and reinstalled XP... worked great.

If you ever come to Ireland... I owe you a pint!

 

[RonK]

Hi Tom,
Glad to help !
Did you do the Repair Installation or a clean install?

I'll take you up on that pint !

Ron

 

[Guest]

I did the clean Installation, lost everything, but its no problem... they're
wasn't much on it anyway, and i have copy's of everything anyway.

Thanks again....

Tom.