XP Critical Updates fail


G

Guest

Hope somebody can give an answer to this one.

A friends PC has Win XP Home installed with all critical
updates to May this year. She recently got hit with Sasser
but managed to remove it and when she has subsequently
tried to install up to date critical patches she gets an
error message along the lines of "Windows does not
recognise these program files" and refuses to install them.

Any ideas would be most appreciated because I'm almost at
the stage of rebuilding the PC for her.

thanks

Paul B
 
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W

Will Denny

Hi Paul

Please try the Windows Update News Group:

news://msnews.microsoft.com/microsoft.public.windowsupdate

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| Hope somebody can give an answer to this one.
|
| A friends PC has Win XP Home installed with all critical
| updates to May this year. She recently got hit with Sasser
| but managed to remove it and when she has subsequently
| tried to install up to date critical patches she gets an
| error message along the lines of "Windows does not
| recognise these program files" and refuses to install them.
|
| Any ideas would be most appreciated because I'm almost at
| the stage of rebuilding the PC for her.
|
| thanks
|
| Paul B
 

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