xp crash problem

[Guest]

Windows XP is crashing randomly with a blue screen that says it has to dump the memory to the hard disk. The only error discription I see is "IRQL_NOT_LESS_OR_EQUAL". It says that this may be caused by newly installed hardware or software. The only thing I have added is a Rio Karma mp3 player, connected by usb, and the Rio Music Manager software. I installed that last month and the crashes started this past week. Does anyone know what the error message means and what to do to fix this?

 

[dev]

/mg6134/ said:

Windows XP is crashing randomly with a blue screen that says it has to dump the memory to the hard disk. The only error discription I see is "IRQL_NOT_LESS_OR_EQUAL". It says that this may be caused by newly installed hardware or software. The only thing I have added is a Rio Karma mp3 player, connected by usb, and the Rio Music Manager software. I installed that last month and the crashes started this past week. Does anyone know what the error message means and what to do to fix this?

Possible clues at...
http://aumha.org/win5/kbestop.htm

Also search the MS Knowledge Base, linked from the MS URL below, and
search for the error.