Software crash.

[Guest]

Hi all,
I recently installed a program called "Music maker dance edition", but had
to uninstall it, as it caused a serious blue screen crash. The makers of the
software run a diagnostic test on my PC, which showed that I needed various
updates, such as bios. I installed the updates, but I am not sure whether to
try & install the program again. Is there a program that I could install that
shows reasons for crashes, or does Windows XP have such a system? I am
thinking of downloading Everest home edition, but can anyone tell me if this
will show the cause of crashes?

Many thanks in advance.

Ian.

 

[Will Denny]

Hi Ian

You may get some idea of what caused the crash by looking in the Event
Viewer. From Start>Run type:

eventvwr.msc

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| Hi all,
| I recently installed a program called "Music maker dance edition", but had
| to uninstall it, as it caused a serious blue screen crash. The makers of
the
| software run a diagnostic test on my PC, which showed that I needed
various
| updates, such as bios. I installed the updates, but I am not sure whether
to
| try & install the program again. Is there a program that I could install
that
| shows reasons for crashes, or does Windows XP have such a system? I am
| thinking of downloading Everest home edition, but can anyone tell me if
this
| will show the cause of crashes?
|
| Many thanks in advance.
|
| Ian.