C
Cantthinkofone
u-n-d-e-f-i-n-e-d-undefined
I have been an XP user for only a few weeks and have had no problem
except for the last few days when trying to run McAfee Virus Scan on m
pc. McAfee has run perfectly on my pc but now it hangs, freezes, whe
it reaches a certain file in the scan. The problem is so frustratin
as I cannot even close down the computer in the normal way and have t
switch off the power.
McAfee Technical Help inform me that this file
c:\windows\$ntservicepackuninstall$\usmtdef.inf, may be corrupted and
to be honest they have been good in trying to resolve this issue fo
me. Steps taken include disabling system restore in safe mode an
running the virus scan but it has not worked. My PC supplier ha
turned out to be as much use as a chocolate fireguard. Not only ar
they virtually impossible to contact, it took me three attempts to ge
someone to even answer their phone, but I have found out that m
warranty calls for me to contact them on a Premium line at maximu
costs per minute. A ten minute call which did not resolve the proble
cost me £2.50p per minute. Of course, Microsoft dont want to know an
refer you to the PC supplier for warranty issues or tech help - *RAN
OVER!*
Does anyone know what the file mentioned above represents, if it i
part of a service pack download from Microsoft can I uninstall it an
reinstall the service pack from the Microsoft Update downloads site?
Any advice would be really much appreciated.
Cheer
I have been an XP user for only a few weeks and have had no problem
except for the last few days when trying to run McAfee Virus Scan on m
pc. McAfee has run perfectly on my pc but now it hangs, freezes, whe
it reaches a certain file in the scan. The problem is so frustratin
as I cannot even close down the computer in the normal way and have t
switch off the power.
McAfee Technical Help inform me that this file
c:\windows\$ntservicepackuninstall$\usmtdef.inf, may be corrupted and
to be honest they have been good in trying to resolve this issue fo
me. Steps taken include disabling system restore in safe mode an
running the virus scan but it has not worked. My PC supplier ha
turned out to be as much use as a chocolate fireguard. Not only ar
they virtually impossible to contact, it took me three attempts to ge
someone to even answer their phone, but I have found out that m
warranty calls for me to contact them on a Premium line at maximu
costs per minute. A ten minute call which did not resolve the proble
cost me £2.50p per minute. Of course, Microsoft dont want to know an
refer you to the PC supplier for warranty issues or tech help - *RAN
OVER!*
Does anyone know what the file mentioned above represents, if it i
part of a service pack download from Microsoft can I uninstall it an
reinstall the service pack from the Microsoft Update downloads site?
Any advice would be really much appreciated.
Cheer