XP BSOD reboots SP2

J

Jeff

Hello-

I have the following computer components:

AMD 2.8G celeron 32 bit
ASUS p4p800Dx motherboard
512M RAM

Harddrive - tried 2.

The problem:

Several days ago as I was working in Word my computer,
which has been running mostly on with various reboots,
for about 2 years now, suddenly gave me the BSOD. I reboot
(didnt pay attention to what it said thinking it was a fluke),
started up and worked fine for 10 minutes, then froze. Hit reset
and computer would no longer boot. I came back 2 hours later and
turned it on and it boot. Worked fine for a while, then froze. Same
issue, wouldnt reboot after a reset.

Finally it wouldnt boot at all. After about 1 full day of playing
around
got a new p4p800 motherboard and at least I would get a bios screen
now.

The current problem (After reloading XP onto another HD on another
computer
and un-checking 'reboot on failure' in the control panel, is the
following
BSOD:


A problem has been detected and Windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check for viruses on your computer. Remove any newly installed
hard drives or hard drive controllers. Check your hard drive to make
sure it is properly configured and terminated.

Run CHKDSK /F to check for hard drive corruption and then
restart your computer.

Technical Information:

*** STOP 0x0000007B (0xF9E49528, 0xC0000034, 0x00000000, 0x00000000)



Other interesting info:

With XP SP2 reloaded onto new HD (maxtor), this new OS/HD combo works
fine in another PC box (AMD celeron 2.4G, not sure the rest). If I put
same disk in my 'bad' PC box, I get that BSOD above.

Ive swapped the video card, memory, power supply. There arent any
other boards in 'bad' PC box to swap or change out. The only thing
left
is the CPU and it seems to get to 'safe mode' just fine. At this point
Ive spent about 20 hours or so swapping stuff and going back and forth
to
Fry's electronics trying to figure out whats wrong.

Lastly, it would be *awefully* nice of XP NOT TO set the default
behaviour to Reboot on failure so at least we had *SOME* information
about
what the problem was!!! Their answer appears to be, we had a problem,
lets just reboot and it might clear itself up!

Thanks for any help,
Jeff
 
J

Joshua Smith [MSFT]

Hi Jeff,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights
 
J

Jeff

Hi Joshua-

thank you for your reply. The problem is, the 'bad' PC with the 'good'
XP disk will not boot at all, period. It goes directly to the BSOD
that I posted before.

Also, please tell me how to turn off the verifier. Its now
crashing my good Disk and computer with a different
BSOD. I could not find the minidump file this time.
I got the driver info, but this is for the GOOD computer, not the one
that was causing me problems.

Name NVIDIA RIVA TNT2/TNT2 Pro (Microsoft Corporation)
PNP Device
ID PCI\VEN_10DE&DEV_0028&SUBSYS_0C281048&REV_11\4&415A68E&0&0008
Adapter Type Not Available
Adapter Description NVIDIA
Adapter RAM Not Available
Installed Drivers Not Available
Driver Version vga.sys,framebuf.dll,vga256.dll,vga64k.dll
INF File 6.14.10.5673 (nv4_disp.inf section)
Color Planes nv4
Color Table Entries 1
Resolution 4294967296 x 640 x 480 hertz
Bits/Pixel 1
Memory Address 0xE0000000-0xE1EFFFFF
Memory Address 0xE2000000-0xE3FFFFFF
IRQ Channel IRQ 11
Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.10.5673, 1.81 MB
(1,897,408 bytes), 8/14/2005 6:34 AM)

Now I have to see if I cant get this system up and working once again.
email me directly if you dont hear back from me: (e-mail address removed)

Thanks,
Jeff
 

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