XP boot problems

G

Guest

Like many others here I would like your thoughts on my re-boot problem.

Have XP SP2. On power-up goes past bios screen, past xp splash with progress
bar and black background but then stops on next Windows xp screen - the blue
one with dark blue bands at top and bottom. Have to remove power to get
anywhere after this

Sames occurs in Safe mode and last good config option has not solved.

Have disks to boot into recovery console which to me looks limited dos mode
but unsure where to go from there to investigate / solve.

yours in hope
 
G

Guest

and a further thought, perhaps a naive one.....

to cut my losses and time spent on this I'm quite prepared to
re-install....I know the OEM disks will simply wipe everything but will the
'install xP' option from the xp set-up disks leave data untouched?
 
M

Malke

PaulG1UK said:
Like many others here I would like your thoughts on my re-boot
problem.

Have XP SP2. On power-up goes past bios screen, past xp splash with
progress
bar and black background but then stops on next Windows xp screen -
the blue
one with dark blue bands at top and bottom. Have to remove power to
get anywhere after this

Sames occurs in Safe mode and last good config option has not solved.

Have disks to boot into recovery console which to me looks limited dos
mode but unsure where to go from there to investigate / solve.

yours in hope

In situations like yours, I like to boot with something that isn't
Windows to see if the hardware misbehaves and also, if it doesn't, to
retrieve the data. I'm partial to Knoppix, but you can use a Bart's PE
or ERD Commander (very expensive but there is an emergency download).

If you can't boot with the alternative system, then most likely your
hardware is bad and you'll need to start hardware troubleshooting.

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE
http://tinyurl.com/coyca - ERD Commander

Malke
 
T

Threaders

I fixed this by eventually booting into Windows and doing the following (if
you cannot boot after multiple attempts then you will need to use the
Installation/Recovery CD). My system received a much needed service at the
same time and is now running much faster:

Deleted all redundant programs including various potentially conflicting
antimalware programs but leaving AVG8.5.
Ran Norton Removal Tool.
Used CCleaner to remove over 4GB of rubbish
Ran Malwarebytes and Superantispyware to remove malware (before deleting both)
Defragmentation
Also: run>sfc /scannow (I required an installation CD) to replace dodgy
system files
Ran full chkdsk (checkdisk) including all options (required reboot which
worked!).

If the above had not worked I would have suspected PSU, Memory and then HD
in that order.

I changed my CMOS battery for the sake of it (mine 5+ years old).

My system is now working perfectly. All programs used are freeware
downloaded from the Web. Although often the case, this symptom does not
always mean a hardware fault.
 

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