G
Guest
Hi,
I have just purchased a new PC with the configuration listed below:
Motherboard: ASUS P5WD2 Premium
Processor: Intel Pentium 4 650 Prescott 3.4 GHz
RAM: 2 x A-DATA 1024MB DDR2 PC4200 533MHz
Hard drive: Maxtor DiamondMax 10 (6v300F0) 300 Gb (SATA)
DVD: NEC ND-3550 DVD +/- RW
Video card: XFX GeForce 7900GT eXTreme 520MHz
Some days ago I started to install Windows XP pro and I kept getting a
boot-up problem. To cut things short (and not list everything done in order
to identify the problem) I have now updated all drivers (at least what I
think including Windows update) and also the BIOS for the motherboard. When
running the system with one hard drive (the drive listed above which is a
SATA drive) everything works fine. The problem starts when I try to install
my two older ATA hard drives on one of the IDE channels integrated on the
motherboard (one Maxtor DiamondMax Plus 9 (6Y200P0) and one Maxtor DiamondMax
10 (6B200P0)).
With all three disks installed when I try to boot after a shutdown (from
Windows not power off during for example boot-up) it usally works fine and I
can use the disks like normal. If I now try to restart from windows the
system always hangs in the black Windows screen with the little bar going
left to right. In this case I have found out that if I now turn of the power
and restart again the system goes into the screen where I can select to start
in fail safe mode, from last working configuration or a standard boot. If I
here select the last working configuration the system hangs once again. If I
however repeat this same procedure once again I successfully enter Windows. I
have tried this many times and the pattern is there although I have no clue
why! I am quite sure that the problem is related to the ATA hard drives
becuase if I just remove the IDE cable for these drives everything works
fine. If I put back the cable the same problem occurs again. I have repeated
this several times with consistent results
I am no expert in Windows or issues related to this but from my own research
(and please correct me if I am wrong) the problem seems to be related to the
ITE IT8211 ATA controller on the ASUS motherboard. I have updated the driver
for this controller from ASUS support web but this does not help. I have also
discovered that this has a BIOS of it's own (at least no update was done when
I updated the BIOS using ASUS BIOS update utility) which I have not updated
since there is no more recent version available on ASUS support web (I am
currently running 1.3.1.61). If I check for a BIOS update for IT8211 at
Integrated Technology Express (the manufacturer) they have a version
available called 1.7.1.56 but it can only be used for PCI cards and for
motherboard chips they refer to the motherboard manufacturer. I have no idea
if the BIOS version issue is relevant but I thought that I would mention it.
Does anyone know how I can get around the problem without buying new SATA
disks? Is this a BIOS issue or XP related? I have never experienced anything
similar but then again it is my first time mixing SATA and ATA disks.
Any help would be appretiated!
Regards,
Henrik
I have just purchased a new PC with the configuration listed below:
Motherboard: ASUS P5WD2 Premium
Processor: Intel Pentium 4 650 Prescott 3.4 GHz
RAM: 2 x A-DATA 1024MB DDR2 PC4200 533MHz
Hard drive: Maxtor DiamondMax 10 (6v300F0) 300 Gb (SATA)
DVD: NEC ND-3550 DVD +/- RW
Video card: XFX GeForce 7900GT eXTreme 520MHz
Some days ago I started to install Windows XP pro and I kept getting a
boot-up problem. To cut things short (and not list everything done in order
to identify the problem) I have now updated all drivers (at least what I
think including Windows update) and also the BIOS for the motherboard. When
running the system with one hard drive (the drive listed above which is a
SATA drive) everything works fine. The problem starts when I try to install
my two older ATA hard drives on one of the IDE channels integrated on the
motherboard (one Maxtor DiamondMax Plus 9 (6Y200P0) and one Maxtor DiamondMax
10 (6B200P0)).
With all three disks installed when I try to boot after a shutdown (from
Windows not power off during for example boot-up) it usally works fine and I
can use the disks like normal. If I now try to restart from windows the
system always hangs in the black Windows screen with the little bar going
left to right. In this case I have found out that if I now turn of the power
and restart again the system goes into the screen where I can select to start
in fail safe mode, from last working configuration or a standard boot. If I
here select the last working configuration the system hangs once again. If I
however repeat this same procedure once again I successfully enter Windows. I
have tried this many times and the pattern is there although I have no clue
why! I am quite sure that the problem is related to the ATA hard drives
becuase if I just remove the IDE cable for these drives everything works
fine. If I put back the cable the same problem occurs again. I have repeated
this several times with consistent results
I am no expert in Windows or issues related to this but from my own research
(and please correct me if I am wrong) the problem seems to be related to the
ITE IT8211 ATA controller on the ASUS motherboard. I have updated the driver
for this controller from ASUS support web but this does not help. I have also
discovered that this has a BIOS of it's own (at least no update was done when
I updated the BIOS using ASUS BIOS update utility) which I have not updated
since there is no more recent version available on ASUS support web (I am
currently running 1.3.1.61). If I check for a BIOS update for IT8211 at
Integrated Technology Express (the manufacturer) they have a version
available called 1.7.1.56 but it can only be used for PCI cards and for
motherboard chips they refer to the motherboard manufacturer. I have no idea
if the BIOS version issue is relevant but I thought that I would mention it.
Does anyone know how I can get around the problem without buying new SATA
disks? Is this a BIOS issue or XP related? I have never experienced anything
similar but then again it is my first time mixing SATA and ATA disks.
Any help would be appretiated!
Regards,
Henrik