XP automatically restarts my PC

G

Guest

I am using XP. Recently - within the last 24 hours, my PC restarts even
though I select the option to shut down. I notice a text window displays
very quickly (too quick to read) just before the PC shuts down then restarts.
How can I keep this from happening?
 
G

Guest

It's unlikely xp has anything to do with that,probably a hardware problem.
In xp,go to run,type:Msinfo32 Then select,hardware,problem devices.You
might also open ADM.,event viewer,chk events for issues.
 
M

Malke

Andrew said:
It's unlikely xp has anything to do with that,probably a hardware
problem.
In xp,go to run,type:Msinfo32 Then select,hardware,problem
devices.You might also open ADM.,event viewer,chk events for issues.

See if these Knowledge Base articles help:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299 -
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the
Computer
and http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806 -
Windows XP Restarts When You Try to Shut Down Your Computer

Malke
 

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