G
Guest
I am out of things to try. I have a user with XP Pro that is a member of a
workgroup. He dials into the network to check his email on our Exchange 5.5
server. He gets the login box for Outlook, enters his information and after
a slight pause, gets an error that the credentials are incorrect. I checked
the event viewer on the Exchange server and found that the supplied
credentials used were his full name and the computer name. That's not what
he typed in. The info the Exchange server got was from the computer name
tab. I don't know why the pc is using this info or how to make it stop.
What's more, the user is remote, I have to fix this over the phone.
workgroup. He dials into the network to check his email on our Exchange 5.5
server. He gets the login box for Outlook, enters his information and after
a slight pause, gets an error that the credentials are incorrect. I checked
the event viewer on the Exchange server and found that the supplied
credentials used were his full name and the computer name. That's not what
he typed in. The info the Exchange server got was from the computer name
tab. I don't know why the pc is using this info or how to make it stop.
What's more, the user is remote, I have to fix this over the phone.