Xerox Workcentre M940 printer

[Guest]

I just bought a Dell Dimension 8400 last week, running Windows XP Home version. I have tried downloading the software for my Xerox Workcentre M940 printer. The printer will not work. (it is the same printer I used with Win '98) I have also gone to Xerox & downloaded the latest driver at
http://www.support.xerox.com/go/res...y=USA&Xtype=download&prodName=WorkCentre M940

Of course, it asks for the Xerox disk to be in. Then, the disk starts up automatically to install it self. I also get the "disk can not be found" error.

What can I do to get this dang printer to install? I'd really hate to buy a new one, especially after buying this pc.

Thanks for any & all help.

 

[Cari \(MS-MVP\)]

Ensure you've COMPLETELY uninstalled anything that you managed to install
regards the printer and start again!

Disconnect the printer from the PC... follow Bruce Sanderson's instructions
at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

After cleanup, reboot. Install the software and do NOT reconnect the
printer until the software tells you to do so.

 

[Guest]

Hi Cari,
I made sure everything was COMPLETELY uninstalled. I've done this 5 or 6
times. It gets a little old, ya know? I have also gone to Bruce's site &
followed instructions. I wrote to Xerox the same night I posted this message.
I keep getting this error when I try to unzip the file:
"WinZip Self-Extractor header corrupt. Possible cause: bad disk or file
transfer error."
I deleted the file every time after getting this error. And download it
again. Just in case it just might be my connection, ect. All I received back
was a form letter saying they received my email.

I'm not sure what to do next. BTW, I have downloaded successfully, drivers
for my Kodak camera & other software, ect. that were not compatible with XP.
So..... not sure what to do next.

Thank you!
Karen

 

[Cari \(MS-MVP\)]

It does sound like the file from Xerox is corrupt.... but right click on it
just once more and try XP's unzipping utility.