X800XT: black screen after computer has been accessed through remotedesktop

[Lorenzo Sandini]

Hi,

Little troublesome issue here. I have long been using a 9800XT on an
Abit IC7, then replaced it with a X800XT and everything as always worked
as advertised.

Now I replaced the motherboard with an ASUS PAP800SE since the IC7 is
fried, and I have the following problem:

I access my computer from work, using remote desktop. When I get home in
the evening, my computer is still running, and can be accessed using
remote desktop from my laptop for example using the local network.
However the monitor is black and does not receive any signal from the
computer, and it's impossible to wake it up. It's not in standby mode, I
disabled all power saving options and just shut down the monitor in the
morning when I leave.

If I reboot the computer using remote desktop, the monitor comes to life
normally.

Updated cat 5.7 to 5.8 yesterday to see what happens, doesn't seem to be
a driver issue. I don't see any power management options in the
motherboard BIOS related to waking up the video.

If I access the computer using remote desktop from an other computer in
the house, the screen normally goes to the welcome menu, and does not
turn black. Apparently it turns black only after I am away for a few
hours, even if I work continuously on the computer using remote desktop.

Any suggestion ? Thank you

Lorenzo

 

[Tony DiMarzio]

First suggestion: Clean install of Windows XP SP2. Subsequently apply all
critical updates from Windows Update.
Second suggestion: Update chipset drivers and possibly BIOS version.

Tony

 

[First of One]

Is this a CRT or LCD? Connected through the DVI port?

 

[Lorenzo Sandini]

Is this a CRT or LCD? Connected through the DVI port?

LCD, installed on DVI.

Lorenzo

 

[First of One]

In that case, the card is probably not initializing with the DVI port set as
primary.

 

[Comcast]

I had the exact same problem as you with a X800 PE card, and a uninstall of
the drivers and install of the newest drivers on ati's site solved my issue.
Hope this helps you.

Ric

 

[HockeyTownUSA]

Hi,

Little troublesome issue here. I have long been using a 9800XT on an Abit
IC7, then replaced it with a X800XT and everything as always worked as
advertised.

Now I replaced the motherboard with an ASUS PAP800SE since the IC7 is
fried, and I have the following problem:

I access my computer from work, using remote desktop. When I get home in
the evening, my computer is still running, and can be accessed using
remote desktop from my laptop for example using the local network. However
the monitor is black and does not receive any signal from the computer,
and it's impossible to wake it up. It's not in standby mode, I disabled
all power saving options and just shut down the monitor in the morning
when I leave.

If I reboot the computer using remote desktop, the monitor comes to life
normally.

Updated cat 5.7 to 5.8 yesterday to see what happens, doesn't seem to be a
driver issue. I don't see any power management options in the motherboard
BIOS related to waking up the video.

If I access the computer using remote desktop from an other computer in
the house, the screen normally goes to the welcome menu, and does not turn
black. Apparently it turns black only after I am away for a few hours,
even if I work continuously on the computer using remote desktop.

Any suggestion ? Thank you

Lorenzo

Try going back to CATs 5.6. Similar issues reared their head in 5.7 and 5.8.