Would like a basic lesson, please, in what these Email types mean and how they are used in AD

[Rod]

We use Active Directory on a Windows 2000 Server domain (native mode). We
use MS Exchange Server 2000 for our email/collaboration. She is trying to
use the GroupWise client, and connected to a GW server, outside of our
network, to do her email, check other managers' calendars, etc. She can
send and receive Internet email just fine. She can send and receive email
at this wider network just fine. She can send email to me (within our
network), but any email I send to her, or any email she sends to me and I
reply to, never gets to her. The funny thing is that we never get any
"undeliverable notification" messages. It appears to me as though, as far
as MS Exchange Server is concerned, the email successfully went from my
machine, to hers, no problem.



Now, I just went to Active Directory, on the Exchange Server machine, and
looked at her profile. This is what I saw: On the E-mail Addresses tab
there is a list box titled "E-mail addresses". In that list box there is 4
emails listed. Here is what they are, listed the Type first and then the
Address second:



CCMAIL Boss, Mary at OURDOMAIN

MS University/OURDOMAIN/Maryb

SMTP (e-mail address removed)

X400 c=US;a=;P=University of Ne;o=OURDOMAIN;s=boss;g=Mary;



I know what SMTP is, and I would have thought that any email I send to her
would use SMTP, but I am wondering if I am wrong. What are those other
things? Do I need them? For example, I know we don't use CCMAIL, but is it
necessary to have it? How about the mail type "MS"? If I were to remove
that, would that remove her mail box in Exchange?







Rod

 

[Dave Mills]

Removing the CCMAIL and MS (a.k.a. MSMail) addresses would not break
anything on her mailbox. As for the message delivery issue, have you tried
using message tracking in ESM to find out what happens to the mail you send
her?

- Dave

 

[Jim Holbrook \(MSFT\)]

Hi Rod,

The CCMail address is for co-existence between Exchange and Lotus Notes
ccMail. ccMail is a legacy product and is not supported by IBM any longer.

The MSMail address is for Microsoft MSMail, which is our mail application
prior to the release of Exchange 4.0.

The X.400 address is an international standard that uses the MTA to transfer
mail between two completely separate e-mail systems. The MTA on your
Exchange 2000 server can be used in such a scenario. X.400 is also the
native transport in Exchange 5.5, Exchange 2000 uses SMTP.

If you had Exchange 5.5 servers in your Exchange Org first and installed
Exchange 2000 servers into the Site, the MTA would be used to transfer mail
between 5.5 and Exchaneg 2000.

You can remove the ccMail and MSMail address without any problems if your
not using either of the products.

I would leave all the addresses in place, they are harmless.

Thanks!


--
Jim Holbrook
Exchange Connectors Support

Please do not send mail directly to this alias. This alias is for newsgroup
purposes only.
This posting is provided "As is" with no warranties, and confers no rights.

 

[Rod]

Dave,

No, I have not tried message tracking in ESM; I don't even know what ESM is.

Rod

 

[Dave Mills]

ESM = Exchange System Manager. It should be on every Exchange server you
have.

- Dave

 

[Rod]

Sorry, yes I do have ESM on the Exchange Server.

Now, to answer your question, no I have not tried message tracking. I don't
know how to do that. I will go to the machine to try and figure that out,
but if you would please tell me how to go about setting up message tracking
I'd appreciate it.

Rod