worm

[CG]

Had a problem with most of the files from Windows Media
Player disappearing, and unable to download new or from
disk. Read something re: AGOBOT-Bm worm online. After 2
hours with tech help, had to format hard drive, as they
thot it could be the problem. Any info?

 

[Engel]

Try a-squared
a-squared http://www.emisoft.com/en/software/free

http://www.sophos.com/virusinfo/analyses/w32agobotbn.html

http://www.emsisoft.com/en/malware/?Backdoor.Agobot.bn

-----Original Message-----

 

[Bill Sanderson]

What tech support?

In the future, you should be aware that you can call Microsoft Product
Support Services staff with issues relating to virus infection or removal,
for free.

In the U.S. or Canada, dial 1-866-pcsafety. This is a free call.

Elsewhere, call your local Microsoft subsidiary or PSS support number, and
ask for the free virus or security patch support.