Mary --
Follow these instructions:
Step #1:
Perform a Disk Cleanup:
Go to Start > Programs > Accessories > System Tools > Disk Cleanup
Step #2:
Go to Start > Run and type: MSCONFIG , and hit enter.
Select "Normal Startup", click "apply" and reboot.
Step #3:
1. Start the Administrative Tools utility in your Control Panel.
2. Double-click Services.
3. Right-click "Cryptographic Services", and then click Properties.
4. Click "Automatic" for Startup type, and then click Start.
5. Try installing the Updates again. If the problem persists, go to Step 6.
6. Click Start, and then click Run.
7. In the Open box, type: CMD , and then click OK.
8. At the Command Prompt, type (or Copy & Paste) the following commands,
each individually, pressing ENTER after each line:
net stop cryptsvc
ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
Type EXIT to close the Command Prompt, and install the patch:
Blaster Worm: Critical Security Patch for Windows XP (32-bit version - direct download)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en
--
Nicholas
------------------------------------------------------------------
| I tried to download the patch for the new worm from
| Microsoft but am receiving an error message that reads:
|
| Setup could not verify the integrity of the file
| Update.inf. Make sure the Cryptographic service is
| running on this computer.
|
| HELP!