Workgroup is not accessible

D

Dave

I've seen many posts about this problem, but none of the solutions seem to
fit my particular case. I hope someone can help...

I'm trying to build my first home network using a Dell desktop and Dell
laptop, both running XP Home SP2. My modem-router is a Belkin ADSL2+ Modem
Router (Wireless G+ MIMO). The desktop is connected via an RJ45 LAN port;
the laptop via an SMC wireless cardbus adapter. Both computers have good
internet connectivity.

I ran the XP networking wizard and established a common workgroup called
ROBLESNET. The computers are named Mars (desktop) and Venus (laptop).

When I try to View Workgroup Computers, one of two things happens:
1) I get the error message: "ROBLESNET is not accessible. You might not
have permission..."
or
2) I can only view the computer I am working on, but not the other machine.

Interestingly, if the desktop gives me response #1, then the laptop gives
response #2, and vice versa.

The desktop is running Kaspersky Internet Security. In the firewall
options, the IP address 192.168.2.0 is set to "Trusted". In any case,
disabling Kaspersky has had no effect on my results. The Windows firewall
for this computer is turned off.

The laptop was running a trial version of Kaspersky, which recently expired.
I uninstalled it to see whether it was causing a conflict, but that did not
solve the problem. I have also disabled the Windows firewall on the laptop
to no effect.

I can reliably ping each computer from itself and from the other, either by
IP address or by name. Using the Windows "Search" feature, I have actually
managed to view the other computer and access files on the other machine, but
I cannot do this reliably and the access times are very slow. Nevertheless,
I still cannot view the other computer in the workgroup from the Explorer and
cannot map drives to resources on the other machine.

Here is the output of the diagnostics I have run, first from Mars (desktop),
then from Venus (laptop):

***DESKTOP DIAGNOSTICS***

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mars

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET


Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)

Physical Address. . . . . . . . . : 00-50-F2-7E-7D-81



Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-07-E9-7C-8C-BA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
17:34:23

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038 04:14:07


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}
Browsing is NOT active on domain.
Master browser name is held by: MARS
Master browser is running build 2600

Calling NetServerEnum to enumerate WFW servers.
Unable to enumerate WFW servers. Error: The list of servers for this
workgroup is not currently available

Server Name \\MARS
Server Comment Office desktop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007e97c8cba)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


Computer name \\MARS
Full Computer name Mars
User name David

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007E97C8CBA)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain MARS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


Start CPSServ V1.10 - MARS

Find Computer Browser ("browser")
Error browsing network:
No active service named browser found.


Find DHCP Client ("dhcp")
Error browsing network:
No active service named dhcp found.


Find TCP/IP NetBIOS Helper ("lmhosts")
Error browsing network:
No active service named lmhosts found.


Find Remote Registry ("remoteregistry")
Error browsing network:
No active service named remoteregistry found.


Find Server ("server")
Error browsing network:
No active service named server found.


Find WF / ICS ("sharedaccess")
Error browsing network:
No active service named sharedaccess found.


Find Workstation ("workstation")
Error browsing network:
No active service named workstation found.

End CPSServ V1.10 - MARS


***LAPTOP DIAGNOSTICS***

Windows IP Configuration


Host Name . . . . . . . . . . . . : Venus

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated
Controller

Physical Address. . . . . . . . . : 00-0D-56-6E-6C-D4



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : SMCWCBT-G 108Mbps WLAN Cardbus

Physical Address. . . . . . . . . : 00-13-F7-11-10-75

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.7

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
5:45:06 PM

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038
4:14:07 AM


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
Browsing is active on domain.
Master browser name is: MARS
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\MARS . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master MARS
\\MARS
There are 0 servers in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
There are 0 domains in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}

Calling NetServerEnum to enumerate WFW servers.
0 WFW servers returned. 0 total.
There are WFW servers with an active Browser.

Server Name \\VENUS
Server Comment Family laptop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013f7111075)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\VENUS
Full Computer name Venus
User name Owner

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013F7111075)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain VENUS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Start CPSServ V1.10 - VENUS

Find Computer Browser ("browser")

Checking \\VENUS... No active service named browser found.


Find DHCP Client ("dhcp")

Checking \\VENUS...
Found dhcp on:

\\VENUS


Find TCP/IP NetBIOS Helper ("lmhosts")

Checking \\VENUS...
Found lmhosts on:

\\VENUS


Find Remote Registry ("remoteregistry")

Checking \\VENUS... No active service named remoteregistry found.


Find Server ("server")

Checking \\VENUS...
Found server on:

\\VENUS


Find WF / ICS ("sharedaccess")

Checking \\VENUS...
Found sharedaccess on:

\\VENUS


Find Workstation ("workstation")

Checking \\VENUS...
Found workstation on:

\\VENUS

End CPSServ V1.10 - VENUS

***END OF DIAGNOSTICS***

To my uneducated eye, the CPSSERV output for Mars looks pretty bad, but when
I check the status of the Services in the Computer Management utility, all of
the key services appear to running fine (Automatic -- Started).

Thanks
 
E

el Diablo

Dave said:
I've seen many posts about this problem, but none of the solutions seem to
fit my particular case. I hope someone can help...

I'm trying to build my first home network using a Dell desktop and Dell
laptop, both running XP Home SP2. My modem-router is a Belkin ADSL2+
Modem
Router (Wireless G+ MIMO). The desktop is connected via an RJ45 LAN port;
the laptop via an SMC wireless cardbus adapter. Both computers have good
internet connectivity.

I ran the XP networking wizard and established a common workgroup called
ROBLESNET. The computers are named Mars (desktop) and Venus (laptop).

When I try to View Workgroup Computers, one of two things happens:
1) I get the error message: "ROBLESNET is not accessible. You might not
have permission..."
or
2) I can only view the computer I am working on, but not the other
machine.

Interestingly, if the desktop gives me response #1, then the laptop gives
response #2, and vice versa.

The desktop is running Kaspersky Internet Security. In the firewall
options, the IP address 192.168.2.0 is set to "Trusted". In any case,
disabling Kaspersky has had no effect on my results. The Windows firewall
for this computer is turned off.

The laptop was running a trial version of Kaspersky, which recently
expired.
I uninstalled it to see whether it was causing a conflict, but that did
not
solve the problem. I have also disabled the Windows firewall on the
laptop
to no effect.

I can reliably ping each computer from itself and from the other, either
by
IP address or by name. Using the Windows "Search" feature, I have
actually
managed to view the other computer and access files on the other machine,
but
I cannot do this reliably and the access times are very slow.
Nevertheless,
I still cannot view the other computer in the workgroup from the Explorer
and
cannot map drives to resources on the other machine.

Here is the output of the diagnostics I have run, first from Mars
(desktop),
then from Venus (laptop):

***DESKTOP DIAGNOSTICS***

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mars

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET


Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)

Physical Address. . . . . . . . . : 00-50-F2-7E-7D-81



Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-07-E9-7C-8C-BA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
17:34:23

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038
04:14:07


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}
Browsing is NOT active on domain.
Master browser name is held by: MARS
Master browser is running build 2600

Calling NetServerEnum to enumerate WFW servers.
Unable to enumerate WFW servers. Error: The list of servers for this
workgroup is not currently available

Server Name \\MARS
Server Comment Office desktop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007e97c8cba)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


Computer name \\MARS
Full Computer name Mars
User name David

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007E97C8CBA)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain MARS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


Start CPSServ V1.10 - MARS

Find Computer Browser ("browser")
Error browsing network:
No active service named browser found.


Find DHCP Client ("dhcp")
Error browsing network:
No active service named dhcp found.


Find TCP/IP NetBIOS Helper ("lmhosts")
Error browsing network:
No active service named lmhosts found.


Find Remote Registry ("remoteregistry")
Error browsing network:
No active service named remoteregistry found.


Find Server ("server")
Error browsing network:
No active service named server found.


Find WF / ICS ("sharedaccess")
Error browsing network:
No active service named sharedaccess found.


Find Workstation ("workstation")
Error browsing network:
No active service named workstation found.

End CPSServ V1.10 - MARS


***LAPTOP DIAGNOSTICS***

Windows IP Configuration


Host Name . . . . . . . . . . . . : Venus

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 570x Gigabit
Integrated
Controller

Physical Address. . . . . . . . . : 00-0D-56-6E-6C-D4



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : SMCWCBT-G 108Mbps WLAN Cardbus

Physical Address. . . . . . . . . : 00-13-F7-11-10-75

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.7

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
5:45:06 PM

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038
4:14:07 AM


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
Browsing is active on domain.
Master browser name is: MARS
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\MARS . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master MARS
\\MARS
There are 0 servers in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
There are 0 domains in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}

Calling NetServerEnum to enumerate WFW servers.
0 WFW servers returned. 0 total.
There are WFW servers with an active Browser.

Server Name \\VENUS
Server Comment Family laptop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013f7111075)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\VENUS
Full Computer name Venus
User name Owner

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013F7111075)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain VENUS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Start CPSServ V1.10 - VENUS

Find Computer Browser ("browser")

Checking \\VENUS... No active service named browser found.


Find DHCP Client ("dhcp")

Checking \\VENUS...
Found dhcp on:

\\VENUS


Find TCP/IP NetBIOS Helper ("lmhosts")

Checking \\VENUS...
Found lmhosts on:

\\VENUS


Find Remote Registry ("remoteregistry")

Checking \\VENUS... No active service named remoteregistry found.


Find Server ("server")

Checking \\VENUS...
Found server on:

\\VENUS


Find WF / ICS ("sharedaccess")

Checking \\VENUS...
Found sharedaccess on:

\\VENUS


Find Workstation ("workstation")

Checking \\VENUS...
Found workstation on:

\\VENUS

End CPSServ V1.10 - VENUS

***END OF DIAGNOSTICS***

To my uneducated eye, the CPSSERV output for Mars looks pretty bad, but
when
I check the status of the Services in the Computer Management utility, all
of
the key services appear to running fine (Automatic -- Started).

Thanks
Click to expand...

Not sure if this will fix it but it's worth trying. Under your ipconfig info
you have the Node Type listed as "unknown" Follow these directions to change
the Node Type to "Hybrid". Do it on both computers and see if that fixes the
problem. If it doesn't you can always delete the DWORD value that you just
created in the registry.

1- Open dos prompt, type ipconfig -all.
2- Look at the 'Node Type' it probably says Peer-Peer or something (this is
what mine said) ... we want it to say 'Hybrid'
3- Press 'Start' button > Run... > In the box type regedit. This opens your
system's registry.
4- Navigate the tree to:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services/NetBT/Parameters
5- Rt. mouse click and select New > DWORD Value
6- Name it 'NodeType' (without the quotes)
7- Rt. mouse click on it and select Modify
8- Set Value Data to '8' (no quotes)
9- Leave Base alone. 'Hexadecimal' should be selected
10- Press 'ok'
11- Close regedit and reboot. (Your done!)
12- Open dos prompt and type ipconfig -all, For node type it should now say
'Hybrid'
13- Do this to the other computer that you cannot network. Your computers
should be able to see one another.
 
C

Chuck [MVP]

I've seen many posts about this problem, but none of the solutions seem to
fit my particular case. I hope someone can help...

I'm trying to build my first home network using a Dell desktop and Dell
laptop, both running XP Home SP2. My modem-router is a Belkin ADSL2+ Modem
Router (Wireless G+ MIMO). The desktop is connected via an RJ45 LAN port;
the laptop via an SMC wireless cardbus adapter. Both computers have good
internet connectivity.

I ran the XP networking wizard and established a common workgroup called
ROBLESNET. The computers are named Mars (desktop) and Venus (laptop).

When I try to View Workgroup Computers, one of two things happens:
1) I get the error message: "ROBLESNET is not accessible. You might not
have permission..."
or
2) I can only view the computer I am working on, but not the other machine.

Interestingly, if the desktop gives me response #1, then the laptop gives
response #2, and vice versa.

The desktop is running Kaspersky Internet Security. In the firewall
options, the IP address 192.168.2.0 is set to "Trusted". In any case,
disabling Kaspersky has had no effect on my results. The Windows firewall
for this computer is turned off.

The laptop was running a trial version of Kaspersky, which recently expired.
I uninstalled it to see whether it was causing a conflict, but that did not
solve the problem. I have also disabled the Windows firewall on the laptop
to no effect.

I can reliably ping each computer from itself and from the other, either by
IP address or by name. Using the Windows "Search" feature, I have actually
managed to view the other computer and access files on the other machine, but
I cannot do this reliably and the access times are very slow. Nevertheless,
I still cannot view the other computer in the workgroup from the Explorer and
cannot map drives to resources on the other machine.

Here is the output of the diagnostics I have run, first from Mars (desktop),
then from Venus (laptop):

***DESKTOP DIAGNOSTICS***

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mars

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET


Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth Device (Personal Area
Network)

Physical Address. . . . . . . . . : 00-50-F2-7E-7D-81



Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-07-E9-7C-8C-BA

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
17:34:23

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038 04:14:07


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}
Browsing is NOT active on domain.
Master browser name is held by: MARS
Master browser is running build 2600

Calling NetServerEnum to enumerate WFW servers.
Unable to enumerate WFW servers. Error: The list of servers for this
workgroup is not currently available

Server Name \\MARS
Server Comment Office desktop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007e97c8cba)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


Computer name \\MARS
Full Computer name Mars
User name David

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F} (0007E97C8CBA)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain MARS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


Start CPSServ V1.10 - MARS

Find Computer Browser ("browser")
Error browsing network:
No active service named browser found.


Find DHCP Client ("dhcp")
Error browsing network:
No active service named dhcp found.


Find TCP/IP NetBIOS Helper ("lmhosts")
Error browsing network:
No active service named lmhosts found.


Find Remote Registry ("remoteregistry")
Error browsing network:
No active service named remoteregistry found.


Find Server ("server")
Error browsing network:
No active service named server found.


Find WF / ICS ("sharedaccess")
Error browsing network:
No active service named sharedaccess found.


Find Workstation ("workstation")
Error browsing network:
No active service named workstation found.

End CPSServ V1.10 - MARS


***LAPTOP DIAGNOSTICS***

Windows IP Configuration


Host Name . . . . . . . . . . . . : Venus

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : ROBLESNET



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated
Controller

Physical Address. . . . . . . . . : 00-0D-56-6E-6C-D4



Ethernet adapter Wireless Network Connection 2:



Connection-specific DNS Suffix . : ROBLESNET

Description . . . . . . . . . . . : SMCWCBT-G 108Mbps WLAN Cardbus

Physical Address. . . . . . . . . : 00-13-F7-11-10-75

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.7

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : Thursday, December 27, 2007
5:45:06 PM

Lease Expires . . . . . . . . . . : Tuesday, January 19, 2038
4:14:07 AM


Status for domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
Browsing is active on domain.
Master browser name is: MARS
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\\\MARS . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master MARS
\\MARS
There are 0 servers in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
There are 0 domains in domain ROBLESNET on transport
\Device\NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}

Calling NetServerEnum to enumerate WFW servers.
0 WFW servers returned. 0 total.
There are WFW servers with an active Browser.

Server Name \\VENUS
Server Comment Family laptop

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013f7111075)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\VENUS
Full Computer name Venus
User name Owner

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A} (0013F7111075)

Software version Windows 2002

Workstation domain ROBLESNET
Workstation Domain DNS Name (null)
Logon domain VENUS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Start CPSServ V1.10 - VENUS

Find Computer Browser ("browser")

Checking \\VENUS... No active service named browser found.


Find DHCP Client ("dhcp")

Checking \\VENUS...
Found dhcp on:

\\VENUS


Find TCP/IP NetBIOS Helper ("lmhosts")

Checking \\VENUS...
Found lmhosts on:

\\VENUS


Find Remote Registry ("remoteregistry")

Checking \\VENUS... No active service named remoteregistry found.


Find Server ("server")

Checking \\VENUS...
Found server on:

\\VENUS


Find WF / ICS ("sharedaccess")

Checking \\VENUS...
Found sharedaccess on:

\\VENUS


Find Workstation ("workstation")

Checking \\VENUS...
Found workstation on:

\\VENUS

End CPSServ V1.10 - VENUS

***END OF DIAGNOSTICS***

To my uneducated eye, the CPSSERV output for Mars looks pretty bad, but when
I check the status of the Services in the Computer Management utility, all of
the key services appear to running fine (Automatic -- Started).

Thanks
Click to expand...

Hi Dave,

The presence (or absence) of SMBs over NetBT are the primary symptom here. Both
Mars and Venus recognise Mars as the master browser.

I'm betting that you have multiple problems here.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

I'd start by un installing Kaspersky from both computers. Check with Kaspersky
Support, and follow all instructions, religiously.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

Having done that, check for LSP /Winsock / TCP/IP corruption.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html.
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
D

Dave

Thanks for the suggestions.

Regarding el Diablo's suggestion, I have verified that both machines are set
up as b-nodes, not peer-to-peer, so that's not the issue (but thanks anyway).

Now I have uninstalled Kaspersky, and that has partially solved the problem.
I can now view both workgroup computers from either machine. (Once my
network is running smoothly, I would like to reinstall the anti-virus...I
hope a new installation will adapt to the network.)

Chuck was correct in that I seem to have multiple problems because the thing
is still not working right. Now Mars (desktop) can smoothly access shared
folders on Venus (laptop), but the converse is not true. Now I get this
error message on the laptop: "\\Mars is not accessible. You might not have
permission...The Server service is not started." The Server service,
however, is listed as "Automatic - Started" in the Computer Management
utility, so I don't understand what's happening.

I found this note on the Microsoft Knowledge Base: "If you can ping a
NetBIOS name but cannot use the NET command, follow these steps:
1. If this occurs only across a router, check to see if TCP Port 139 is
enabled.
The NET commands and the Map Network Drive command in Windows rely on TCP
Port 139. To enable this port the administrator of the router should be
contacted. If further help is needed, contact the router manufacturer."

Could this be my problem? How do I verify that port 139 is open on my
Belkin router?

Here are the latest diagnostics:

CDiagnosis V1.40
Start diagnosis for MARS
Full Targets Mars 192.168.2.2 Venus 192.168.2.7 127.0.0.1
Ping Targets www.yahoo.com 66.94.230.32 192.168.2.1

Over All Analysis

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
IPC$ Remote IPC

print$ C:\WINDOWS\system32\spool\drivers
Printer Drivers

iTunes D:\Program Files\iTunes
LACIE (G) G:\
My Documents D:\Documents and Settings\David\My Documents

Shared Video C:\Documents and Settings\All Users\Documents\My Videos

SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

Printer USB001 Spooled HP Photosmart C4200 series

Printer2 My Documents\*.pdf Spooled Adobe PDF

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\MARS Office desktop

The command completed successfully.


Full Targets Analysis Mars 192.168.2.2 Venus 192.168.2.7 127.0.0.1

Target Mars

"MARS ping Mars"



Pinging Mars [192.168.2.2] with 32 bytes of data:



Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MARS net view Mars"

Shared resources at Mars

Office desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
iTunes Disk
LACIE (G) Disk
My Documents Disk
Printer Print HP Photosmart C4200 series
Printer2 Print Adobe PDF
Shared Video Disk
SharedDocs Disk
The command completed successfully.


Target 192.168.2.2

"MARS ping 192.168.2.2"



Pinging 192.168.2.2 with 32 bytes of data:



Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MARS net view 192.168.2.2"

Shared resources at 192.168.2.2

Office desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
iTunes Disk
LACIE (G) Disk
My Documents Disk
Printer Print HP Photosmart C4200 series
Printer2 Print Adobe PDF
Shared Video Disk
SharedDocs Disk
The command completed successfully.


Target Venus

"MARS ping Venus"



Pinging Venus [192.168.2.7] with 32 bytes of data:



Reply from 192.168.2.7: bytes=32 time=1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128



Ping statistics for 192.168.2.7:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 1ms, Average = 1ms


"MARS net view Venus"

Shared resources at Venus

Family laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Laptop Pictures Disk
Shared notes Disk (UNC)
SharedDocs Disk
The command completed successfully.


Target 192.168.2.7

"MARS ping 192.168.2.7"



Pinging 192.168.2.7 with 32 bytes of data:



Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128

Reply from 192.168.2.7: bytes=32 time=1ms TTL=128



Ping statistics for 192.168.2.7:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 1ms, Average = 0ms


"MARS net view 192.168.2.7"

Shared resources at 192.168.2.7

Family laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Laptop Pictures Disk
Shared notes Disk
SharedDocs Disk
The command completed successfully.


Target 127.0.0.1

"MARS ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MARS net view 127.0.0.1"

Shared resources at 127.0.0.1

Office desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
iTunes Disk
LACIE (G) Disk
My Documents Disk
Printer Print HP Photosmart C4200 series
Printer2 Print Adobe PDF
Shared Video Disk
SharedDocs Disk
The command completed successfully.


Ping Targets Analysis www.yahoo.com 66.94.230.32 192.168.2.1

Target www.yahoo.com

"MARS ping www.yahoo.com"



Pinging www.yahoo-ht3.akadns.net [87.248.113.14] with 32 bytes of data:



Reply from 87.248.113.14: bytes=32 time=75ms TTL=54

Reply from 87.248.113.14: bytes=32 time=76ms TTL=55

Reply from 87.248.113.14: bytes=32 time=86ms TTL=54

Reply from 87.248.113.14: bytes=32 time=76ms TTL=54



Ping statistics for 87.248.113.14:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 75ms, Maximum = 86ms, Average = 78ms


Target 66.94.230.32

"MARS ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Target 192.168.2.1

"MARS ping 192.168.2.1"



Pinging 192.168.2.1 with 32 bytes of data:



Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.2.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for MARS

Start CPSServ V1.10 - MARS

Find Computer Browser ("browser")

Checking \\MARS...
Found browser on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:


Find DHCP Client ("dhcp")

Checking \\MARS...
Found dhcp on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:


Find TCP/IP NetBIOS Helper ("lmhosts")

Checking \\MARS...
Found lmhosts on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:


Find Remote Registry ("remoteregistry")

Checking \\MARS...
Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:
No active service named remoteregistry found.


Find Server ("server")

Checking \\MARS...
Found server on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:


Find WF / ICS ("sharedaccess")

Checking \\MARS...
Found sharedaccess on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:


Find Workstation ("workstation")

Checking \\MARS...
Found workstation on:

\\MARS

Checking \\VENUS...Unable to open Service Control Manager database on
\\\VENUS:

End CPSServ V1.10 - MARS

CDiagnosis V1.40
Start diagnosis for VENUS
Full Targets Mars 192.168.2.2 Venus 192.168.2.7 127.0.0.1
Ping Targets www.yahoo.com 66.94.230.32 192.168.2.1

Over All Analysis

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
IPC$ Remote IPC

Laptop Pictures
C:\Documents and Settings\All Users\Documents\My Pictures

Shared notes C:\Documents and Settings\Owner\My Documents\Shared notes

SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\MARS Office desktop

\\VENUS Family laptop

The command completed successfully.


Full Targets Analysis Mars 192.168.2.2 Venus 192.168.2.7 127.0.0.1

Target Mars

"VENUS ping Mars"



Pinging Mars [192.168.2.2] with 32 bytes of data:



Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"VENUS net view Mars"


Target 192.168.2.2

"VENUS ping 192.168.2.2"



Pinging 192.168.2.2 with 32 bytes of data:



Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128

Reply from 192.168.2.2: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.2:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"VENUS net view 192.168.2.2"


Target Venus

"VENUS ping Venus"



Pinging Venus [192.168.2.7] with 32 bytes of data:



Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.7:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"VENUS net view Venus"

Shared resources at Venus

Family laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Laptop Pictures Disk
Shared notes Disk
SharedDocs Disk
The command completed successfully.


Target 192.168.2.7

"VENUS ping 192.168.2.7"



Pinging 192.168.2.7 with 32 bytes of data:



Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128

Reply from 192.168.2.7: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.2.7:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"VENUS net view 192.168.2.7"

Shared resources at 192.168.2.7

Family laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Laptop Pictures Disk
Shared notes Disk
SharedDocs Disk
The command completed successfully.


Target 127.0.0.1

"VENUS ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"VENUS net view 127.0.0.1"

Shared resources at 127.0.0.1

Family laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Laptop Pictures Disk
Shared notes Disk
SharedDocs Disk
The command completed successfully.


Ping Targets Analysis www.yahoo.com 66.94.230.32 192.168.2.1

Target www.yahoo.com

"VENUS ping www.yahoo.com"



Pinging www.yahoo-ht3.akadns.net [87.248.113.14] with 32 bytes of data:



Reply from 87.248.113.14: bytes=32 time=80ms TTL=55

Reply from 87.248.113.14: bytes=32 time=88ms TTL=54

Reply from 87.248.113.14: bytes=32 time=87ms TTL=54

Reply from 87.248.113.14: bytes=32 time=78ms TTL=55



Ping statistics for 87.248.113.14:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 78ms, Maximum = 88ms, Average = 83ms


Target 66.94.230.32

"VENUS ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Target 192.168.2.1

"VENUS ping 192.168.2.1"



Pinging 192.168.2.1 with 32 bytes of data:



Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64

Reply from 192.168.2.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.2.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


End diagnosis for VENUS

Start CPSServ V1.10 - VENUS

Find Computer Browser ("browser")

Checking \\MARS...Unable to open Service Control Manager database on \\\MARS:

Checking \\VENUS... No active service named browser found.


Find DHCP Client ("dhcp")
Error browsing network:
No active service named dhcp found.


Find TCP/IP NetBIOS Helper ("lmhosts")
Error browsing network:
No active service named lmhosts found.


Find Remote Registry ("remoteregistry")

Checking \\MARS...Unable to open Service Control Manager database on \\\MARS:

Checking \\VENUS... No active service named remoteregistry found.


Find Server ("server")
Error browsing network:
No active service named server found.


Find WF / ICS ("sharedaccess")
Error browsing network:
No active service named sharedaccess found.


Find Workstation ("workstation")

Checking \\MARS...Unable to open Service Control Manager database on \\\MARS:

Checking \\VENUS...
Found workstation on:

\\VENUS

End CPSServ V1.10 - VENUS
 
C

Chuck [MVP]

Thanks for the suggestions.

Regarding el Diablo's suggestion, I have verified that both machines are set
up as b-nodes, not peer-to-peer, so that's not the issue (but thanks anyway).

Now I have uninstalled Kaspersky, and that has partially solved the problem.
I can now view both workgroup computers from either machine. (Once my
network is running smoothly, I would like to reinstall the anti-virus...I
hope a new installation will adapt to the network.)

Chuck was correct in that I seem to have multiple problems because the thing
is still not working right. Now Mars (desktop) can smoothly access shared
folders on Venus (laptop), but the converse is not true. Now I get this
error message on the laptop: "\\Mars is not accessible. You might not have
permission...The Server service is not started." The Server service,
however, is listed as "Automatic - Started" in the Computer Management
utility, so I don't understand what's happening.

I found this note on the Microsoft Knowledge Base: "If you can ping a
NetBIOS name but cannot use the NET command, follow these steps:
1. If this occurs only across a router, check to see if TCP Port 139 is
enabled.
The NET commands and the Map Network Drive command in Windows rely on TCP
Port 139. To enable this port the administrator of the router should be
contacted. If further help is needed, contact the router manufacturer."

Could this be my problem? How do I verify that port 139 is open on my
Belkin router?
Click to expand...

Dave,

Port 139 is the port used by Windows Networking for NetBIOS Sessions.
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

If you have both computers behind a NAT router, it's unlikely that port 139 will
be blocked by the router. It's possible that it's blocked by a personal
firewall or other security program that runs on one of the computers, but not
the router itself.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

According to your observation, and to the CPSServ log (and PSService), the
server, sharedaccess, and workstation services are running on Mars. On Venus,
only the Workstation service appears to be running. If you're getting an error
on Venus, when trying to access Mars, I'd suspect LSP / Winsock / TCP/IP
corruption.

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
D

Dave

I ran the LSP and Winsock diagnostics, and it looks like things are normal on
both computers (see netdiag output below). I have not taken the step of
resetting TCP/IP; the Windows Guided Help tool recommends not doing this
unless you have internet connectivity problems, which I do not. Nor have I
done a repair installation of Windows, which seems like a last resort. (I
only have the SP1 CD, so reinstalling XP SP2 on both machines is a
mind-numbing, all-day affair.)

It's worth noting that the XP SP2 installations on both machines are
relatively recent. In the last 2 months I had to reformat the hard drives on
both computers due to viruses and other file corruptions. So the
installations are "fresh" and working perfectly in all other respects. I
will keep plugging away, but I'm afraid this has now taken more of my time
than it's worth...


Gathering IPX configuration information.
Querying status of the Netcard drivers... Passed
Testing Domain membership... Passed
Gathering NetBT configuration information.
Gathering Winsock information.

Tests complete.


Computer Name: MARS
DNS Host Name: Mars
DNS Domain Name: (null)
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 15 Model 2 Stepping 7, GenuineIntel
Hotfixes :
Installed? Name
Yes KB873339
Yes KB885835
Yes KB885836
Yes KB886185
Yes KB887472
Yes KB888302
Yes KB890046
Yes KB890859
Yes KB891781
Yes KB893756
Yes KB893803v2
Yes KB896358
Yes KB896423
Yes KB896424
Yes KB896428
Yes KB898461
Yes KB899587
Yes KB899591
Yes KB900485
Yes KB900725
Yes KB901017
Yes KB901214
Yes KB902400
Yes KB904706
Yes KB904942
Yes KB905414
Yes KB905749
Yes KB908519
Yes KB908531
Yes KB910437
Yes KB911280
Yes KB911562
Yes KB911564
Yes KB911565
Yes KB911927
Yes KB912919
Yes KB913580
Yes KB914388
Yes KB914389
Yes KB914440
Yes KB915865
Yes KB916595
Yes KB917344
Yes KB917422
Yes KB917734_WMP8
Yes KB917953
Yes KB918118
Yes KB919007
Yes KB920213
Yes KB920670
Yes KB920683
Yes KB920685
Yes KB920872
Yes KB921398
Yes KB921503
Yes KB921883
Yes KB922582
Yes KB922616
Yes KB922819
Yes KB923191
Yes KB923414
Yes KB923689
Yes KB923980
Yes KB924191
Yes KB924270
Yes KB924496
Yes KB924667
Yes KB925398_WMP64
Yes KB925902
Yes KB926239
Yes KB926255
Yes KB926436
Yes KB927779
Yes KB927802
Yes KB927891
Yes KB928255
Yes KB928843
Yes KB929123
Yes KB929399
Yes KB930178
Yes KB930916
Yes KB931261
Yes KB931784
Yes KB932168
Yes KB933360
Yes KB933729
Yes KB935839
Yes KB935840
Yes KB936021
Yes KB936357
Yes KB936782_WMP11
Yes KB936782_WMP9
Yes KB937143
Yes KB937143-IE7
Yes KB938127
Yes KB938127-IE7
Yes KB938828
Yes KB938829
Yes KB939653-IE7
Yes KB939683
Yes KB941202
Yes KB941568
Yes KB941569
Yes KB942615-IE7
Yes KB942763
Yes KB943460
Yes KB944653
Yes Q147222
No ServicePackUninstall


Netcard queries test . . . . . . . : Passed

Information of Netcard drivers:


---------------------------------------------------------------------------
Description: Bluetooth Device (Personal Area Network)
Device: \DEVICE\{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}

Media State: Disconnected

Device State: Connected
Connect Time: 01:38:55
Media Speed: 1 Mbps

Packets Sent: 0
Bytes Sent (Optional): 0

Packets Received: 0
Directed Pkts Recd (Optional): 0
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0

[WARNING] The net card 'Bluetooth Device (Personal Area Network)' may
not be working.

---------------------------------------------------------------------------
Description: Intel(R) PRO/100 VE Network Connection
Device: \DEVICE\{330597E1-7E57-4876-A680-403A53BC067F}

Media State: Connected

Device State: Connected
Connect Time: 01:39:02
Media Speed: 100 Mbps

Packets Sent: 1785
Bytes Sent (Optional): 0

Packets Received: 2049
Directed Pkts Recd (Optional): 1760
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0


---------------------------------------------------------------------------
Description: 1394 Net Adapter
Device: \DEVICE\{659B5614-0A7F-428B-A93B-3D76BF5E7380}

Media State: Connected

Device State: Connected
Connect Time: 01:39:16
Media Speed: 400 Mbps

Packets Sent: 0
Bytes Sent (Optional): 0

Packets Received: 0
Directed Pkts Recd (Optional): 0
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0

[WARNING] The net card '1394 Net Adapter' may not be working because it
has not received any packets.

---------------------------------------------------------------------------
[PASS] - At least one netcard is in the 'Connected' state.



Per interface results:

Adapter : Bluetooth Network Connection
Adapter ID . . . . . . . . : {68C70754-5618-4D0D-AD1A-0028B1FE7DD2}

Netcard queries test . . . : Failed
NetCard Status: DISCONNECTED
Some tests will be skipped on this interface.

Adapter : Local Area Connection
Adapter ID . . . . . . . . : {330597E1-7E57-4876-A680-403A53BC067F}

Netcard queries test . . . : Passed


Global results:


Domain membership test . . . . . . : Passed
Machine is a . . . . . . . . . : Standalone Workstation
Netbios Workgroup name . . . . : ROBLESNET
Dns domain name is not specified.
Dns forest name is not specified.
Domain Guid. . . . . . . . . . : {00000000-0000-0000-0000-000000000000}
Logon User . . . . . . . . . . : David
Logon Domain . . . . . . . . . : MARS


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}
1 NetBt transport currently configured.


Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 16
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6F982BB6-4C2C-4FE6-A4DB-E013A77D6CBD}] SEQPACKET 5
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6F982BB6-4C2C-4FE6-A4DB-E013A77D6CBD}] DATAGRAM 5
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}] SEQPACKET 4
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}] DATAGRAM 4
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}] SEQPACKET 3
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}] DATAGRAM 3
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{659B5614-0A7F-428B-A93B-3D76BF5E7380}] SEQPACKET 0
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{659B5614-0A7F-428B-A93B-3D76BF5E7380}] DATAGRAM 0
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{E1D18BA5-139E-465A-8D55-8F032197B2F3}] SEQPACKET 1
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{E1D18BA5-139E-465A-8D55-8F032197B2F3}] DATAGRAM 1
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{65AE30FA-86C8-4BE3-8DAE-91CD5878C01F}] SEQPACKET 2
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{65AE30FA-86C8-4BE3-8DAE-91CD5878C01F}] DATAGRAM 2
Provider Version :2
Description: RSVP UDP Service Provider
Provider Version :6
Description: RSVP TCP Service Provider
Provider Version :6
Max message size : Stream Oriented

Max UDP size : 65507 bytes


The command completed successfully



Gathering IPX configuration information.
Querying status of the Netcard drivers... Passed
Testing Domain membership... Passed
Gathering NetBT configuration information.
Gathering Winsock information.

Tests complete.


Computer Name: VENUS
DNS Host Name: Venus
DNS Domain Name: (null)
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 6 Model 9 Stepping 5, GenuineIntel
Hotfixes :
Installed? Name
Yes KB873339
Yes KB885835
Yes KB885836
Yes KB886185
Yes KB887472
Yes KB888302
Yes KB890046
Yes KB890859
Yes KB891781
Yes KB893756
Yes KB893803v2
Yes KB896358
Yes KB896423
Yes KB896424
Yes KB896428
Yes KB898461
Yes KB899587
Yes KB899591
Yes KB900485
Yes KB900725
Yes KB901017
Yes KB901214
Yes KB902400
Yes KB904706
Yes KB904942
Yes KB905414
Yes KB905749
Yes KB908519
Yes KB908531
Yes KB910437
Yes KB911280
Yes KB911562
Yes KB911564
Yes KB911565
Yes KB911927
Yes KB912919
Yes KB913580
Yes KB914388
Yes KB914389
Yes KB914440
Yes KB915865
Yes KB916595
Yes KB917344
Yes KB917422
Yes KB917734_WMP8
Yes KB917953
Yes KB918118
Yes KB919007
Yes KB920213
Yes KB920670
Yes KB920683
Yes KB920685
Yes KB920872
Yes KB921398
Yes KB921503
Yes KB921883
Yes KB922582
Yes KB922616
Yes KB922819
Yes KB923191
Yes KB923414
Yes KB923689
Yes KB923980
Yes KB924191
Yes KB924270
Yes KB924496
Yes KB924667
Yes KB925398_WMP64
Yes KB925902
Yes KB926255
Yes KB926436
Yes KB927779
Yes KB927802
Yes KB927891
Yes KB928255
Yes KB928843
Yes KB929123
Yes KB930178
Yes KB930916
Yes KB931261
Yes KB931784
Yes KB932168
Yes KB933360
Yes KB933729
Yes KB935839
Yes KB935840
Yes KB936021
Yes KB936357
Yes KB936782_WMP9
Yes KB938127-IE7
Yes KB938828
Yes KB938829
Yes KB939653-IE7
Yes KB941202
Yes KB941568
Yes KB941569
Yes KB942615-IE7
Yes KB942763
Yes KB943460
Yes KB944653
Yes Q147222
No ServicePackUninstall


Netcard queries test . . . . . . . : Passed

Information of Netcard drivers:


---------------------------------------------------------------------------
Description: 1394 Net Adapter
Device: \DEVICE\{3F686075-4468-4AF5-B3A0-AAAF373C7313}

Media State: Connected

Device State: Connected
Connect Time: 00:17:28
Media Speed: 400 Mbps

Packets Sent: 0
Bytes Sent (Optional): 0

Packets Received: 0
Directed Pkts Recd (Optional): 0
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0

[WARNING] The net card '1394 Net Adapter' may not be working because it
has not received any packets.

---------------------------------------------------------------------------
Description: SMCWCBT-G 108Mbps WLAN Cardbus
Device: \DEVICE\{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}

Media State: Connected

Device State: Connected
Connect Time: 00:17:24
Media Speed: 54 Mbps

Packets Sent: 1196
Bytes Sent (Optional): 0

Packets Received: 362
Directed Pkts Recd (Optional): 314
Bytes Received (Optional): 0
Directed Bytes Recd (Optional): 0

Packets RecvError: 89458

---------------------------------------------------------------------------
[PASS] - At least one netcard is in the 'Connected' state.



Per interface results:

Adapter : Wireless Network Connection 2
Adapter ID . . . . . . . . : {CE02EC44-AAF4-47C3-AC96-083E6DB6868A}

Netcard queries test . . . : Passed


Global results:


Domain membership test . . . . . . : Passed
Machine is a . . . . . . . . . : Standalone Workstation
Netbios Workgroup name . . . . : ROBLESNET
Dns domain name is not specified.
Dns forest name is not specified.
Domain Guid. . . . . . . . . . : {00000000-0000-0000-0000-000000000000}
Logon User . . . . . . . . . . : Owner
Logon Domain . . . . . . . . . : VENUS


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{CE02EC44-AAF4-47C3-AC96-083E6DB6868A}
1 NetBt transport currently configured.


Winsock test . . . . . . . . . . . : Passed
The number of protocols which have been reported : 17
Description: MSAFD Tcpip [TCP/IP]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD Tcpip [UDP/IP]
Provider Version :2
Description: RSVP UDP Service Provider
Provider Version :6
Description: RSVP TCP Service Provider
Provider Version :6
Max message size : Stream Oriented
Description: MSAFD nwlnkipx [IPX]
Provider Version :2
Description: MSAFD nwlnkspx [SPX]
Provider Version :2
Max message size : depends on MTU
Description: MSAFD nwlnkspx [SPX] [Pseudo Stream]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD nwlnkspx [SPX II]
Provider Version :2
Max message size : depends on MTU
Description: MSAFD nwlnkspx [SPX II] [Pseudo Stream]
Provider Version :2
Max message size : Stream Oriented
Description: MSAFD NetBIOS [\Device\NwlnkNb] SEQPACKET 3
Provider Version :2
Description: MSAFD NetBIOS [\Device\NwlnkNb] DATAGRAM 3
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{3BBF674C-1113-41D3-B7DF-E12A5AB9EF53}] SEQPACKET 0
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{3BBF674C-1113-41D3-B7DF-E12A5AB9EF53}] DATAGRAM 0
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{FB458613-4778-4C16-92F4-0450C437C848}] SEQPACKET 1
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{FB458613-4778-4C16-92F4-0450C437C848}] DATAGRAM 1
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{74046427-157B-460E-8CF1-35C9520B9896}] SEQPACKET 2
Provider Version :2
Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{74046427-157B-460E-8CF1-35C9520B9896}] DATAGRAM 2
Provider Version :2

Max UDP size : 65507 bytes


The command completed successfully


Chuck said:
Thanks for the suggestions.

Regarding el Diablo's suggestion, I have verified that both machines are set
up as b-nodes, not peer-to-peer, so that's not the issue (but thanks anyway).

Now I have uninstalled Kaspersky, and that has partially solved the problem.
I can now view both workgroup computers from either machine. (Once my
network is running smoothly, I would like to reinstall the anti-virus...I
hope a new installation will adapt to the network.)

Chuck was correct in that I seem to have multiple problems because the thing
is still not working right. Now Mars (desktop) can smoothly access shared
folders on Venus (laptop), but the converse is not true. Now I get this
error message on the laptop: "\\Mars is not accessible. You might not have
permission...The Server service is not started." The Server service,
however, is listed as "Automatic - Started" in the Computer Management
utility, so I don't understand what's happening.

I found this note on the Microsoft Knowledge Base: "If you can ping a
NetBIOS name but cannot use the NET command, follow these steps:
1. If this occurs only across a router, check to see if TCP Port 139 is
enabled.
The NET commands and the Map Network Drive command in Windows rely on TCP
Port 139. To enable this port the administrator of the router should be
contacted. If further help is needed, contact the router manufacturer."

Could this be my problem? How do I verify that port 139 is open on my
Belkin router?
Click to expand...

Dave,

Port 139 is the port used by Windows Networking for NetBIOS Sessions.
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

If you have both computers behind a NAT router, it's unlikely that port 139 will
be blocked by the router. It's possible that it's blocked by a personal
firewall or other security program that runs on one of the computers, but not
the router itself.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

According to your observation, and to the CPSServ log (and PSService), the
server, sharedaccess, and workstation services are running on Mars. On Venus,
only the Workstation service appears to be running. If you're getting an error
on Venus, when trying to access Mars, I'd suspect LSP / Winsock / TCP/IP
corruption.

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
C

Chuck [MVP]

I ran the LSP and Winsock diagnostics, and it looks like things are normal on
both computers (see netdiag output below). I have not taken the step of
resetting TCP/IP; the Windows Guided Help tool recommends not doing this
unless you have internet connectivity problems, which I do not. Nor have I
done a repair installation of Windows, which seems like a last resort. (I
only have the SP1 CD, so reinstalling XP SP2 on both machines is a
mind-numbing, all-day affair.)

It's worth noting that the XP SP2 installations on both machines are
relatively recent. In the last 2 months I had to reformat the hard drives on
both computers due to viruses and other file corruptions. So the
installations are "fresh" and working perfectly in all other respects. I
will keep plugging away, but I'm afraid this has now taken more of my time
than it's worth...
Click to expand...

Which LSP / Winsock diagnostics did you run? From what we've observed,
depending upon the problem, any one of the recommended tools will be necessary.
Not one of the known tools has been proven superior over the others.

The Microsoft "netsh" reset, in particular, is known for being
non-authoritative. If Microsoft advises you to not do a TCP/IP reset except
when Internet functionality is affected, I'd surely take that with a grain of
salt. YMMV of course.

But the problem doesn't necessarily originate with corruption, maybe there's
another security component. You didn't give a lot of detail about your most
previously reported symptom. "\\Mars is not accessible. You might not have
permission...The Server service is not started." What's the complete text of
the message? Exactly what did you do to get that message? Did you check Event
Log on both computers, when you saw the message?
<http://nitecruzr.blogspot.com/2005/05/using-event-viewer-to-get-details.html>
http://nitecruzr.blogspot.com/2005/05/using-event-viewer-to-get-details.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
D

Dave

Error message received on Venus when trying to access files on Mars:

"\\Mars is not accessible. You might not have permission to use this network
resource. Contact the administrator of this server to find out if you have
access permissions.

The Server service is not started."

The following steps were taken on both computers in this order. After each
step, existence of the problem was rechecked.

DNS test: Pinged a website by its name and its IP address. The only
noticeable difference was the response time, which was longer for the IP
address (145ms versus 79ms when pinging by name).

LSP fix: Ran the LSP fix program from www.cexx.org on both machines. In
each case, the program reported "No problems found."

Winsock Fix: Ran the WinsockFix from www.tacktech.com.
Ran Winsock XP Fix from http://www.spychecker.com/program/winsockxpfix.html

Windows native procedures: netsh winsock reset catalog

Registry rebuild (xp_winsock.reg from onecomputerguy) done

Reset TCP/IP using the MS Guided Help program. Rebooted the computer,
rechecked the problem. Same error message.

Uninstalled and reinstalled the driver for my SMC Network Card Adapter.
Error still present.


In the Event Viewer, there is an Application warning that seems correlated
with my recurring error message:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 12/30/2007
Time: 5:10:33 PM
User: NT AUTHORITY\SYSTEM
Computer: VENUS
Description:
Windows saved user VENUS\Owner registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


There is also one error and one warning in the System log, but these do not
occur each time network access is denied (I don't know which of my actions
these are correlated with exactly):

Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1001
Date: 12/30/2007
Time: 5:11:27 PM
User: N/A
Computer: VENUS
Description:
Your computer was not assigned an address from the network (by the DHCP
Server) for the Network Card with network address 0013F7111075. The
following error occurred:
The operation was canceled by the user. . Your computer will continue to try
and obtain an address on

its own from the network address (DHCP) server.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 Ç...

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 12/30/2007
Time: 5:02:20 PM
User: N/A
Computer: VENUS
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the

Network Card with network address 0013F7111075. The following error
occurred:
The operation was canceled by the user. . Your computer will continue to try
and obtain an address on

its own from the network address (DHCP) server.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 Ç...


Chuck said:
I ran the LSP and Winsock diagnostics, and it looks like things are normal on
both computers (see netdiag output below). I have not taken the step of
resetting TCP/IP; the Windows Guided Help tool recommends not doing this
unless you have internet connectivity problems, which I do not. Nor have I
done a repair installation of Windows, which seems like a last resort. (I
only have the SP1 CD, so reinstalling XP SP2 on both machines is a
mind-numbing, all-day affair.)

It's worth noting that the XP SP2 installations on both machines are
relatively recent. In the last 2 months I had to reformat the hard drives on
both computers due to viruses and other file corruptions. So the
installations are "fresh" and working perfectly in all other respects. I
will keep plugging away, but I'm afraid this has now taken more of my time
than it's worth...
Click to expand...

Which LSP / Winsock diagnostics did you run? From what we've observed,
depending upon the problem, any one of the recommended tools will be necessary.
Not one of the known tools has been proven superior over the others.

The Microsoft "netsh" reset, in particular, is known for being
non-authoritative. If Microsoft advises you to not do a TCP/IP reset except
when Internet functionality is affected, I'd surely take that with a grain of
salt. YMMV of course.

But the problem doesn't necessarily originate with corruption, maybe there's
another security component. You didn't give a lot of detail about your most
previously reported symptom. "\\Mars is not accessible. You might not have
permission...The Server service is not started." What's the complete text of
the message? Exactly what did you do to get that message? Did you check Event
Log on both computers, when you saw the message?
<http://nitecruzr.blogspot.com/2005/05/using-event-viewer-to-get-details.html>
http://nitecruzr.blogspot.com/2005/05/using-event-viewer-to-get-details.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
R

rmarier

I had the same problem after using Kaspersky Internet Security and it
expired on me before in uninstalled it. The only way I was able to fix
my problem is by restoring an image I hade made before instralling
Kaspersky Internet Security.

Rich




I ran the LSP and Winsock diagnostics, and it looks like things are normalon
both computers (see netdiag output below).  I have not taken the step of
resetting TCP/IP; the Windows Guided Help tool recommends not doing this
unless you have internet connectivity problems, which I do not.  Nor have I
done a repair installation of Windows, which seems like a last resort.  (I
only have the SP1 CD, so reinstallingXPSP2 on both machines is a
mind-numbing, all-day affair.)

It's worth noting that theXPSP2 installations on both machines are
relatively recent.  In the last 2 months I had to reformat the hard drives on
both computers due to viruses and other file corruptions.  So the
installations are "fresh" and working perfectly in all other respects.  I
will keep plugging away, but I'm afraid this has now taken more of my time
than it's worth...

    Gathering IPX configuration information.
    Querying status of the Netcard drivers... Passed
    Testing Domain membership... Passed
    Gathering NetBT configuration information.
    Gathering Winsock information.

    Tests complete.

    Computer Name: MARS
    DNS Host Name: Mars
    DNS Domain Name: (null)
    System info : Windows 2000 Professional (Build 2600)
    Processor : x86 Family 15 Model 2 Stepping 7, GenuineIntel
    Hotfixes :
        Installed?      Name
           Yes          KB873339
           Yes          KB885835
           Yes          KB885836
           Yes          KB886185
           Yes          KB887472
           Yes          KB888302
           Yes          KB890046
           Yes          KB890859
           Yes          KB891781
           Yes          KB893756
           Yes          KB893803v2
           Yes          KB896358
           Yes          KB896423
           Yes          KB896424
           Yes          KB896428
           Yes          KB898461
           Yes          KB899587
           Yes          KB899591
           Yes          KB900485
           Yes          KB900725
           Yes          KB901017
           Yes          KB901214
           Yes          KB902400
           Yes          KB904706
           Yes          KB904942
           Yes          KB905414
           Yes          KB905749
           Yes          KB908519
           Yes          KB908531
           Yes          KB910437
           Yes          KB911280
           Yes          KB911562
           Yes          KB911564
           Yes          KB911565
           Yes          KB911927
           Yes          KB912919
           Yes          KB913580
           Yes          KB914388
           Yes          KB914389
           Yes          KB914440
           Yes          KB915865
           Yes          KB916595
           Yes          KB917344
           Yes          KB917422
           Yes          KB917734_WMP8
           Yes          KB917953
           Yes          KB918118
           Yes          KB919007
           Yes          KB920213
           Yes          KB920670
           Yes          KB920683
           Yes          KB920685
           Yes          KB920872
           Yes          KB921398
           Yes          KB921503
           Yes          KB921883
           Yes          KB922582
           Yes          KB922616
           Yes          KB922819
           Yes          KB923191
           Yes          KB923414
           Yes          KB923689
           Yes          KB923980
           Yes          KB924191
           Yes          KB924270
           Yes          KB924496
           Yes          KB924667
           Yes          KB925398_WMP64
           Yes          KB925902
           Yes          KB926239
           Yes          KB926255
           Yes          KB926436
           Yes          KB927779
           Yes          KB927802
           Yes          KB927891
           Yes          KB928255
           Yes          KB928843
           Yes          KB929123
           Yes          KB929399
           Yes          KB930178
           Yes          KB930916
           Yes          KB931261
           Yes          KB931784
           Yes          KB932168
           Yes          KB933360
           Yes          KB933729
           Yes          KB935839
           Yes          KB935840
           Yes          KB936021
           Yes          KB936357
           Yes          KB936782_WMP11
           Yes          KB936782_WMP9
           Yes          KB937143
           Yes          KB937143-IE7
           Yes          KB938127
           Yes          KB938127-IE7
           Yes          KB938828
           Yes          KB938829
           Yes          KB939653-IE7
           Yes          KB939683
           Yes          KB941202
           Yes          KB941568
           Yes          KB941569
           Yes          KB942615-IE7
           Yes          KB942763
           Yes          KB943460
           Yes          KB944653
           Yes          Q147222
           No           ServicePackUninstall

Netcard queries test . . . . . . . : Passed

    Information of Netcard drivers:

---------------------------------------------------------------------------
    Description: Bluetooth Device (Personal Area Network)
    Device: \DEVICE\{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}

    Media State:                     Disconnected

    Device State:                    Connected
    Connect Time:                    01:38:55
    Media Speed:                     1 Mbps

    Packets Sent:                    0
    Bytes Sent (Optional):           0

    Packets Received:                0
    Directed Pkts Recd (Optional):   0
    Bytes Received (Optional):       0
    Directed Bytes Recd (Optional):  0

    [WARNING] The net card 'Bluetooth Device (Personal Area Network)' may
not be working.

---------------------------------------------------------------------------
    Description: Intel(R) PRO/100 VE Network Connection
    Device: \DEVICE\{330597E1-7E57-4876-A680-403A53BC067F}

    Media State:                     Connected

    Device State:                    Connected
    Connect Time:                    01:39:02
    Media Speed:                     100 Mbps

    Packets Sent:                    1785
    Bytes Sent (Optional):           0

    Packets Received:                2049
    Directed Pkts Recd (Optional):   1760
    Bytes Received (Optional):       0
    Directed Bytes Recd (Optional):  0

---------------------------------------------------------------------------
    Description: 1394 Net Adapter
    Device: \DEVICE\{659B5614-0A7F-428B-A93B-3D76BF5E7380}

    Media State:                     Connected

    Device State:                    Connected
    Connect Time:                    01:39:16
    Media Speed:                     400 Mbps

    Packets Sent:                    0
    Bytes Sent (Optional):           0

    Packets Received:                0
    Directed Pkts Recd (Optional):   0
    Bytes Received (Optional):       0
    Directed Bytes Recd (Optional):  0

    [WARNING] The net card '1394 Net Adapter' may not be working because it
has not received any packets.

---------------------------------------------------------------------------
    [PASS] - At least one netcard is in the 'Connected' state.

Per interface results:

    Adapter : Bluetooth Network Connection
        Adapter ID . . . . . . . . : {68C70754-5618-4D0D-AD1A-0028B1FE7DD2}

        Netcard queries test . . . : Failed
        NetCard Status:          DISCONNECTED
            Some tests will be skipped on this interface.

    Adapter : Local Area Connection
        Adapter ID . . . . . . . . : {330597E1-7E57-4876-A680-403A53BC067F}

        Netcard queries test . . . : Passed

Global results:

Domain membership test . . . . . . : Passed
    Machine is a . . . . . . . . . : Standalone Workstation
    Netbios Workgroup name . . . . : ROBLESNET
    Dns domain name is not specified.
    Dns forest name is not specified.
    Domain Guid. . . . . . . . . . : {00000000-0000-0000-0000-000000000000}
    Logon User . . . . . . . . . . : David
    Logon Domain . . . . . . . . . : MARS

NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}
    1 NetBt transport currently configured.

Winsock test . . . . . . . . . . . : Passed
    The number of protocols which have been reported : 16
        Description: MSAFD Tcpip [TCP/IP]
            Provider Version   :2
            Max message size  : Stream Oriented
        Description: MSAFD Tcpip [UDP/IP]
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6F982BB6-4C2C-4FE6-A4DB-E013A77D6CBD}] SEQPACKET 5
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{6F982BB6-4C2C-4FE6-A4DB-E013A77D6CBD}] DATAGRAM 5
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}] SEQPACKET 4
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{68C70754-5618-4D0D-AD1A-0028B1FE7DD2}] DATAGRAM 4
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}] SEQPACKET 3
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{330597E1-7E57-4876-A680-403A53BC067F}] DATAGRAM 3
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{659B5614-0A7F-428B-A93B-3D76BF5E7380}] SEQPACKET 0
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{659B5614-0A7F-428B-A93B-3D76BF5E7380}] DATAGRAM 0
            Provider Version   :2
        Description: MSAFD NetBIOS
[\Device\NetBT_Tcpip_{E1D18BA5-139E-465A-8D55-8F032197B2F3}] SEQPACKET 1
            Provider Version   :2
        Description: MSAFD NetBIOS
...

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