word won't save documents dropdown freezes

[Guest]

had word '99 and clicking save or save as brought drop-down box but box
wouldn't function (froze) had to hit ctrl-Alt-Del to get rid of it.
Installed Works Suite '06 with Word '02 and problem continues.

 

[Margaret Aldis]

See http://support.microsoft.com/kb/918165 "Problems in
Windows Explorer or the Windows shell after you install security
update MS06-015".