G
Guest
how do i ....
Try renaming your Normal.dot file (with Word closed – and if Outlook is your
email editor, close Outlook as well, and if you have opened a Word document
within Internet Explorer, close IE too).
For instance, try renaming Normal.dot to Normal.old – and make sure you only
have one Normal.dot file. If you cannot see the file extensions (as in
Normal.dot) see the reference to switching their display on in ii) below.
Try renaming your Normal.dot file (with Word closed – and if Outlook is your
email editor, close Outlook as well, and if you have opened a Word document
within Internet Explorer, close IE too).
For instance, try renaming Normal.dot to Normal.old – and make sure you only
have one Normal.dot file. If you cannot see the file extensions (as in
Normal.dot) see the reference to switching their display on in ii) below.